Virtual Finance Manager

Group 1 Automotive; Houston, Lehi (TX, UT); Remote; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Virtual Finance Manager to join their dynamic team. This role involves assisting customers with financing and insurance options through virtual channels, ensuring compliance with regulations, and managing the entire loan process. Ideal candidates will have dealership F&I experience and a passion for providing outstanding customer service. Join a company that values integrity and teamwork, and offers a supportive environment for professional growth. If you're ready to accelerate your career with a forward-thinking organization, this opportunity is for you.

Benefits

Medical, Dental & Vision Insurance

Life Insurance

Disability Insurance

401(k) with Company Match

Employee Stock Purchase Program

Employee Referral Program

Employee Vehicle Purchasing Program

Vacation & Sick Days

Qualifications

• 2+ years of experience in a dealership F&I department.
• Strong communication skills and a professional appearance.

Responsibilities

• Generate revenue through F&I product sales.
• Conduct virtual F&I transactions and maintain customer satisfaction.
• Communicate with internal stakeholders on VFI progress.

Skills

Customer Service Skills

Verbal Communication

Written Communication

Interpersonal Skills

Self-Motivation

Flexible Schedule

Tools

Darwin

CDK

Job description

Overview

Group 1 Automotive Inc., an international Fortune 250 automotive retailer and a leading operator in the automotive retailing industry, is seeking a Virtual Finance Manager.

Group 1 Automotive owns and operates automotive dealerships and collision centers in the United States and United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork, and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail.

Location:

Remote – Candidate must live in one of the US markets we have dealerships. Visit website for list at https://www.group1auto.com/locations.html.

Role Overview:

We are looking for a Finance Manager with previous dealership F&I experience to assist our customers with financing and insurance options. This role is focused on providing outstanding customer service through virtual channels, ensuring compliance with regulations, overseeing the expeditious funding of all contracts, working with lenders and managing the entire loan process.

If you are a passionate professional who is confident and self-motivated with superior customer service skills, we invite you to apply. You will have the ability to make an impact and shape your career with a company that is passionate about growth. Virtual Finance Manager is successful in providing a solid foundation for advancement within the company.

Responsibilities:

• Generate revenue for dealerships through the sale of F&I products
• Achieve performance targets and objectives
• Secure and finalize transactions in a legal and ethical manner while maintaining a high level of productivity
• Conduct virtual F&I transactions by taking the lead on the VFI sales process (interview, menu, upsell)
• Stay on virtual calls through the completion of the Retail Installment Sales Contract to ensure deals are secured
• Answer questions about the F&I products available in the VFI office
• Answer questions on a Retail Installment Sales Contract
• Isolate and overcome client objections
• Keep detailed records of activities completed and performance data for VFI
• Communicate daily to internal stakeholders on the progress of VFI
• Participate in dealer meetings and sales calls as needed

• Establish a positive relationship with customers as they are presented products and services.
• Enhance customer satisfaction during the entire purchase experience.
• Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors

Qualifications

• Must have 2 years Prior experience in a dealership F&I Department
• Strong verbal, written and intrapersonal skills with adeptness in dealing with individuals at all levels inside and outside the organization
• Highly self-motivated with top-notch customer facing skills
• Great attitude with high-energy personality
• Professional appearance and work ethic
• Ability to work a flexible schedule, including nights and weekends
• Ability to work from home
• Darwin and CDK experience a plus

Why Join Group 1 Automotive:

• Competitive pay structure
• Medical, Dental & Vision insurance
• Life, Disability Insurance, Flexible Spending Account, Health Savings Account, etc.
• 401(k) with company match & Employee Stock Purchase Program (ESPP)
• Employee Referral Program
• Employee Vehicle Purchasing Program
• Vacation & Sick Days

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

We are an Equal Employment Opportunity Employer.