Virtual Field Reimbursement Manager

Syneos Health; Portland (OR); On-site; USD 100,000 - 110,000; Full time

Job summary

A healthcare solutions company in Portland is seeking a Virtual FRM to manage accounts in the diabetic therapeutic area. The role focuses on supporting patient reimbursement and education for healthcare providers, requiring 2+ years of experience in patient services or pharmaceutical sales. Strong presentation skills are essential. This position offers a competitive salary range of $100,000 to $110,000.

Qualifications

• 2+ years of experience in patient services, clinical support or pharmaceutical sales.
• Experience with specialty products for educating offices on access and reimbursement.

Responsibilities

• Support patient access and reimbursement education to healthcare providers.
• Provide information on product coverage under pharmacy or medical benefit.
• Coordinate with the Hub/SP/Approved Partner on individual patient cases.
• Analyze reimbursement and access issues for field sales teams.

Skills

Experience in patient services

Strong presentation skills

Job description

The Virtual FRM will be responsible for the management of defined accounts within the diabetic therapeutic area, specifically supporting the Customer’s assigned portfolio while advancing product access and reimbursement for patients through approved education and support services.

In this role, you will manage daily activities that support appropriate patient reimbursement for products in provider offices. You will also serve as a liaison to other patient assistance and reimbursement support services.

Responsibilities:

• Support appropriate patient access and reimbursement education to HCPs, HCP Office Staff, and approved matrix partners in Hub/SP program, patient support team by using approved messaging, tools, and patient support services and financial assistance programs, etc.
• Provide information to HCPs, Office staff, and approved matrix partners on how the product is covered under the pharmacy or medical benefit design.
• Where appropriate, VFRM will coordinate with the Hub/SP/Approved Partner concerning individual patient cases including patient access, coverage assistance, enrollment etc.
• Analyze reimbursement and access issues and act as the local access and reimbursement resource for field sales and regional management as permitted by policy.
• Operate within approved rules of engagement, privacy, and compliance with business rules.

Requirements:

• 2+ years of experience in patient services, clinical support or pharmaceutical sales
• Experience with specialty products to effectively educate offices on access and reimbursement
• Strong presentation skills, both written and verbal delivering educational presentations

Desired Requirements:

• Knowledge of Centers of Medicare and Medicaid Services policies and processes with expertise in Medicare Parts B & D
• Advanced knowledge of medical insurance terminology

The annual base salary for this position ranges from $100,000 to $110,000. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role.

Syneos Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability or any other legally protected status and will not be discriminated against.