Virtual Desktop Engineer - VDI & Horizon Expert

Lawrence Livermore National Laboratory; Livermore (CA); On-site; USD 125,000 - 185,000; Full time

Benefits offered by this job

Relocation Assistance

Education Reimbursement Program

Flexible schedules

401(k)

Job summary

Lawrence Livermore National Laboratory (LLNL) is seeking a Virtual Desktop Engineer/Desktop Engineer to operate and support enterprise desktop management systems for the LivIT Program within ITSD. This on-site role offers career advancement in a mission-driven environment with robust security requirements.

The position emphasizes Windows desktop administration, VDI, and automation using PowerShell, alongside collaboration with engineering and management to meet project milestones and service

Qualifications

• Ability to secure and maintain a U.S. DOE Q-level security clearance which requires U.S. citizenship.
• Bachelor's degree in Computer Science, Computer Engineering or related field, or the equivalent combination of education and related experience.
• Proficiency supporting VDI environments required; VMware Horizon experience preferred.
• Experience effectively working in a dynamic, technical team environment with competing priorities.
• Strong experience working with Active Directory Group Policy Objects (GPOs).
• Strong PowerShell scripting skills with experience automating Windows desktop administration, configuration, software deployment, troubleshooting, reporting, or routine operational tasks.
• Broad experience with SCCM/MECM application deployment.
• Proficient written and verbal communication and strong interpersonal skills, ability to interact with all levels of management and staff as well as outside vendors, contractors, service providers and consultants.

Responsibilities

• Recommend, justify, and implement operational service level improvements using an accepted change control methodology.
• Interface directly with end users and work with the engineering team in the performance of root cause analysis of reported problems.
• Work with Engineering and management in the planning of project milestones and staff expansion.
• Design and deliver creative solutions and resolve problems in a timely and proactive manner while collaborating within a diverse group.
• Ensure service levels are met and highest levels of service reliability are maintained.
• Define and maintain support documentation and procedures.
• Be a team player, maintain appropriate technology, computer security, and safety knowledge.
• Lead and mentor junior operations team members in best practices and procedures.
• Perform other duties as assigned.
• Manage multiple complex parallel tasks and priorities of customers and stakeholders, ensuring deadlines are met, while leveraging team member's skills.
• Leverage tools and develop procedures to improve windows configuration management services and automate various complex tasks.

Skills

VDI environments

PowerShell scripting

Windows desktop administration

Team collaboration

GPOs / Active Directory

Education

Bachelor's degree in Computer Science/Computer Engineering or related field

Tools

VMware Horizon

SCCM/MECM

Active Directory

Job description

Lawrence Livermore National Laboratory (LLNL) is seeking a Virtual Desktop Engineer/Desktop Engineer to operate and support enterprise desktop management systems for the LivIT Program within ITSD. This on-site role offers career advancement in a mission-driven environment with robust security requirements.

The position emphasizes Windows desktop administration, VDI, and automation using PowerShell, alongside collaboration with engineering and management to meet project milestones and service