Virtual Customer Success Manager

InsuraTec; Longmont (CO); Remote; USD 40,000 - 60,000; Full time

Job summary

InsuraTec Services Group est à la recherche d'un gestionnaire du succès client virtuel pour offrir un soutien exceptionnel aux clients. Le poste permet un travail 100 % à distance et nécessite un esprit client proactif. Les candidates et candidats bénéficieront d'une formation complète, d'une flexibilité dans leur emploi du temps, et de perspectives d'avancement. InsuraTec valorise la diversité et s'engage à créer un environnement inclusif.

Benefits

Commissions illimitées

Horaires flexibles

Travail 100% à distance

Culture d'équipe de soutien

Opportunités de progression

Qualifications

• Aucune expérience en assurance requise, formation fournie.
• Excellentes compétences en communication avec un accent sur l'écoute.
• Capacité à travailler de manière autonome dans un environnement virtuel.

Responsibilities

• Gérer les interactions clients de l'intégration à l'assistance continue.
• Maintenir des dossiers précis et contribuer à la rétention des clients.
• Collaborer pour améliorer l'expérience client.

Skills

Communication

Organization

Problem Solving

Job description

Career Opportunities with UniTrust Financial Group

A great place to work.

Careers At UniTrust Financial Group

Current job opportunities are posted here as they become available.

Location: Remote (Work From Home)
Work Hours: Full-Time | Flexible Schedule

About InsuraTec Services Group:
At InsuraTec Services Group, we help families protect their futures with life insurance solutions built on integrity, transparency, and heart. We're growing and looking for a Virtual Customer Success Manager to ensure our clients get the best possible support�from first contact to long-term service.

What You�ll Do:

Handle virtual client interactions from onboarding to ongoing support.

Provide personalized guidance to help clients understand and maintain their insurance coverage.

Use warm, qualified leads�no cold calling, no door-to-door sales.

Maintain accurate records, track performance, and contribute to client retention.

Collaborate with teammates to improve client experience and outcomes.

Stay current on products, systems, and compliance requirements.

If unlicensed, complete our self-paced, company-supported life insurance training program.

What You Bring:

No insurance experience needed�we provide full training.

Excellent communication skills with a focus on listening and problem-solving.

Ability to work independently and stay organized in a virtual environment.

A client-first mindset and strong follow-through.

Eagerness to learn, grow, and help others succeed.

A commitment to professionalism, empathy, and ethical standards.

What You�ll Get:

Commission-only pay with unlimited earning potential and monthly bonuses.

Flexible, full-time schedule � structure your day your way.

100% remote work � serve clients from anywhere.

Pre-qualified leads � focus on relationship-building, not prospecting.

A supportive team culture focused on mentorship and shared success.

Advancement opportunities into leadership and client management roles.

Take Ownership of Your Success:
If you�re motivated, dependable, and passionate about helping people, this role is a great fit. Join a company that puts people first�clients and team members alike�and build a career that�s meaningful and flexible.

We�re an Equal Opportunity Employer:
InsuraTec Services Group values diversity and welcomes individuals from all backgrounds. We�re committed to building a supportive, inclusive workplace.