Virtual Customer Service / Sales Representative

Agent Alliance Inc.; City of Yonkers (NY); Remote; USD 65,000 - 69,000; Full time

Job summary

A leading company in supplemental benefits is seeking motivated representatives to consult with families and assist in selecting the best plans. This role involves reaching out to potential clients, scheduling meetings, and providing exceptional customer service. Representatives enjoy a flexible work schedule, comprehensive training, and competitive compensation, including bonuses and stock options.

Benefits

Medical (BlueCross BlueShield)

Dental Insurance

Vision Insurance

Hearing Insurance

Company Stock Options

Retirement Benefits

Comprehensive Paid Training

Monthly Performance-Based Bonuses

Flexible Work Schedule

Qualifications

• Great communicators who are ambitious, motivated, and organized.

Responsibilities

• Reach out to individuals who have requested more information.
• Schedule Zoom meetings with members.
• Customize and adjust benefit plans for clients.

Skills

Communication

Organization

Motivation

Entrepreneurial Thinking

Job description

Our representatives meet virtually with clients who have signed up to receive supplemental benefits that help protect their families beyond what their employer covers.

Their role is to consult with the family, explain the available options, and assist them in selecting the best plan to meet their family's needs.

Successful reps are great communicators who are ambitious, motivated, and organized.

They think like entrepreneurs and are committed team players.

Job Requirements :

• Reach out to individuals who have requested more information on the benefits we offer.
• Schedule Zoom meetings with these members.
• Customize new benefit plans and adjust existing plans to fit the current needs of each client.
• Establish and maintain relationships with existing and new clients.
• Perform benefit reviews for existing clients, as well as help with any necessary claims or adjustments.
• Provide attentive customer service and any necessary administrative support in response to members' needs.
• Respond to and resolve client questions and concerns regarding their benefits.
• Ensure that all documentation is accurate and complete, and perform any necessary updates on schedule.

Benefits :

• Medical (BlueCross BlueShield), Dental, Vision, and Hearing insurance
• Company stock options offered
• Retirement benefits from renewal income
• Comprehensive paid training program
• Monthly performance-based bonuses
• Weekly pay with a competitive commission structure on average $65,000 to $68,500 annually
• Flexible work schedule with the ability to work from home (Our offices are open if you work more efficiently in an office setting)