Virtual Customer Service Sales Representative

InsuraTec; City of Utica (NY); Remote; USD 40,000 - 70,000; Full time

Job summary

Join InsuraTec as a Virtual Customer Service Sales Representative, a fully remote position emphasizing excellent customer service and sales skills. In this role, you will use a structured sales process to guide clients in choosing life insurance solutions, managing warm leads and maximizing earning potential through commissions.

Benefits

Flexible hours

Commission-only compensation with monthly bonuses

Clear path to promotions and leadership roles

Supportive and inclusive team culture

Ongoing mentorship

Qualifications

• Background in customer service, inside sales, or call center roles preferred.
• Ability to follow a script and stay organized in a remote environment.
• Experience in virtual sales is a plus.

Responsibilities

• Handle pre-qualified, inbound leads without cold calling.
• Educate clients using a step-by-step phone script.
• Provide exceptional virtual customer service and follow-up.

Skills

Communication skills

Customer service

Organizational skills

Self-motivated

Results-oriented

Education

Active life insurance license

Job description

Career Opportunities with UniTrust Financial Group

A great place to work.

Careers At UniTrust Financial Group

Current job opportunities are posted here as they become available.

Location: Remote (U.S. Only)
Job Type: Full-Time | Commission-Only | Flexible Hours

Use your customer service skills to drive real results � from the comfort of your home.

Do you enjoy helping people while also being rewarded for your performance? At InsuraTec, we�re hiring Virtual Customer Service Sales Representatives who want more than just a call center job � they want a long-term, remote career with structure, support, and high-income potential.

With our 100% scripted sales process and a 33% conversion rate from sat appointments to closed policies, your time and effort translate directly into results. You�ll engage with warm, inbound leads and guide clients through choosing the right life insurance solutions.

What You�ll Be Doing:

Handle pre-qualified, inbound leads (no cold calling required)

Use a step-by-step phone script to educate clients and recommend insurance products

Provide exceptional virtual customer service and follow-up

Submit applications electronically and manage client info in CRM

Attend weekly training and coaching sessions to grow your skills

Active life insurance license (required)

Background in customer service, inside sales, or call center roles preferred

Excellent communication skills with a service-first mindset

Ability to follow a script and stay organized in a remote environment

Self-motivated and results-oriented with strong follow-through

What We Offer:

Fully remote position � work from home with flexible hours

Warm leads and a 33% close rate using a proven script

Commission-only compensation with monthly bonuses

Clear path to promotions and leadership roles

Supportive, inclusive team culture and ongoing mentorship

Keywords: Remote Customer Service, Work From Home Jobs, Inside Sales, Call Center Sales, Virtual Insurance Agent, Inbound Sales, Client Support, Life Insurance Sales, Financial Services, Commission-Based, TeleSales Representative

Apply Today
If you're ready to turn your customer service talent into a high-income remote career, apply now to become a Virtual Customer Service Sales Representative at InsuraTec.