(Virtual) Customer Service Representative

My Travel Connection; Houston (TX); Remote; USD 33,000 - 61,000; Full time

Job summary

My Travel Connection is seeking a Virtual Customer Service Representative. In this role, you will consult with clients to create tailored travel experiences remotely, manage bookings, and leverage social media for outreach. With training provided, you will develop vital skills in the travel industry and enjoy flexible scheduling. Join a supportive team and start your journey in a rewarding career.

Benefits

Certification training provided

Employee travel discounts

Flexible scheduling

Dedicated resources for bookings

Ongoing mentorship and support

Qualifications

• No prior experience required — training provided.
• Strong communication and customer service skills.
• Highly organized with multitasking abilities.
• Enthusiastic, self-motivated, and eager to learn.

Responsibilities

• Consult with clients to understand travel goals and design itineraries.
• Coordinate bookings including flights, hotels, and excursions.
• Promote travel opportunities through social media outreach.
• Build relationships with local businesses and communities.
• Deliver professional travel proposals and ongoing support.

Skills

Communication

Customer Service

Organization

Multitasking

Enthusiasm

Job description

(Virtual) Customer Service Representative

Join to apply for the (Virtual) Customer Service Representative role at My Travel Connection

(Virtual) Customer Service Representative

Join to apply for the (Virtual) Customer Service Representative role at My Travel Connection

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Location: Work From Home
Job Type: Full-Time or Part-Time

Are you passionate about travel and ready to turn that passion into a career — all from the comfort of your own home? We're seeking motivated individuals to join our team. This is a unique opportunity to build a new skill set, help clients create unforgettable travel experiences, and grow professionally within a supportive and flexible environment.

What You'll Do:

• Client Engagement: Consult with clients to understand their travel goals and design personalized, budget-conscious travel itineraries.
  

• Booking & Coordination: Arrange all elements of travel including flights, hotels, cruises, car rentals, excursions, sporting events, and more.
  

• Social Media Outreach: Leverage platforms like Facebook, Instagram, TikTok, LinkedIn, and YouTube to promote travel opportunities and connect with potential clients (no prior experience required — training provided).
  

• Community Networking: Build relationships with local businesses, schools, churches, universities, and event planners to expand our client base.
  

• Professional Presentation: Deliver polished, professional travel proposals that reflect our concierge-level service.
  

• Ongoing Support: Monitor itinerary updates, assist with changes, and ensure client satisfaction from booking to return.
  

• Continual Learning: Participate in complimentary training sessions and stay up-to-date with the latest industry offerings and tools.
  

  
  

Perks & Benefits:

• Certification: Become a certified travel agent through our comprehensive training program.
  

• Employee Travel Discounts: Enjoy access to exclusive travel deals for personal use.
  

• Flexible Scheduling: Set your own hours to maintain work-life balance.
  

• Dedicated Resources: Use our streamlined platform to manage bookings and client communications.
  

• Mentorship & Growth: Receive ongoing support and guidance to help you succeed and grow within the business.
  

  
  

Qualifications:

• No prior experience required — we provide full training
  

• Strong communication and customer service skills
  

• Highly organized with the ability to multitask and prioritize
  

• Enthusiastic, self-motivated, and eager to learn
  

Ready to Start Your Journey?
If you're looking for a flexible, rewarding opportunity in the travel industry, we want to hear from you. With comprehensive training, a supportive team, and real potential for growth, this is more than just a job — it’s your next big adventure.

Apply Today — Your Travel Career Starts Here!

Requirements

Must be at least 18 years of age and reside in the U.S, Mexico or Austrailia.
Laptop and or smart phone and Wifi is required.

Benefits

Ongoing Training
Flexible Schedule
Certifications included
Work Remote

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Customer Service

• Industries

  Hospitality

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