Virtual - Customer Account Manager Sales Representative

Xfinity; Pennsylvania; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading media and technology company seeks a Sales Representative to drive customer retention and sales. In this remote role, you will manage accounts, make outbound calls, and build strong relationships with business customers. Ideal candidates possess a high school diploma, have 2-5 years of sales experience, and excel in communication. The company offers a competitive compensation package with commission opportunities and a comprehensive benefits plan.

Benefits

Comprehensive benefits package

Flexible work environment

Commission-based earnings potential

Qualifications

• 2-5 years of relevant work experience, preferably in sales or customer service.
• Ability to work in a closely monitored environment with consistent attendance.
• Experience in a sales funnel and selling telecommunications or wireless products is strongly preferred.

Responsibilities

• Retain business customers by managing accounts and driving sales through solution-based selling over the phone.
• Make outbound calls to achieve sales quota metrics and document interactions in the client management system.
• Develop and maintain strong customer relationships through regular contact.

Skills

Strong communication skills

Persuasion skills

Sales experience

Customer relationship management

Education

High School Diploma or GED

Tools

CRM systems

Job description

Overview

Employer Industry: Media and Technology

Why consider this job opportunity:

• Base pay starting at $15.75, with total target compensation (base pay plus targeted commission) of up to $28.97
• Opportunity for significant earnings potential through commission for those who exceed sales targets
• Comprehensive benefits package designed to support employees physically, financially, and emotionally
• Virtual position with the requirement to reside in the North East Division, offering flexibility
• Chance to work with cutting-edge technology and products in a dynamic environment
• Supportive and inclusive workplace culture that values diversity and teamwork

What to Expect (Job Responsibilities)

• Retain business customers by managing accounts and driving sales through solution-based selling over the phone
• Make outbound calls to achieve sales quota metrics and document interactions in the client management system
• Prepare sales documentation, activity reports, and forecasts as needed
• Develop and maintain strong customer relationships through regular contact
• Work collaboratively to minimize customer downgrades and cancellations

What is Required (Qualifications)

• High School Diploma or GED
• 2-5 years of relevant work experience, preferably in sales or customer service
• Ability to work in a closely monitored environment with consistent attendance
• Strong communication and persuasion skills
• Experience in a sales funnel and selling telecommunications or wireless products is strongly preferred

How to Stand Out (Preferred Qualifications)

• Experience in selling Comcast Business Mobile or similar wireless services
• Proven track record of exceeding sales targets in a previous role
• Strong technical knowledge related to media and technology products
• Ability to adapt quickly to changes in the work environment and customer needs
• Familiarity with customer relationship management (CRM) systems

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