VIRTUAL - Business Sales Representative - SMB Direct Sales

Comcast; Georgia (VT); Remote; Full time

Job summary

A leading technology company seeks a Virtual Business Sales Representative to engage with small-to-medium businesses over the phone, driving sales of their services. This role emphasizes providing exceptional customer experiences and meeting sales targets in an innovative and supportive environment. Previous experience is not required, but candidates should be enthusiastic and customer-focused with strong communication abilities.

Benefits

Comprehensive benefits package

Employee discounts

Flexible work hours

Sales commission opportunities

Qualifications

• 0-2 years relevant work experience preferred.
• Ability to work independently with minimal supervision.
• Must have a reliable home office setup.

Responsibilities

• Meet and exceed sales quotas from inbound sales calls.
• Manage customer relationships from initial engagement to resolution.
• Update CRM software accurately on a daily basis.

Skills

Customer-Focused

Persuasion

Communication

Problem Solving

Resilience

Education

High School Diploma / GED

Job description

VIRTUAL - Business Sales Representative - SMB Direct Sales

Join to apply for the VIRTUAL - Business Sales Representative - SMB Direct Sales role at Comcast

VIRTUAL - Business Sales Representative - SMB Direct Sales

1 week ago Be among the first 25 applicants

Join to apply for the VIRTUAL - Business Sales Representative - SMB Direct Sales role at Comcast

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for inbound telesales of Comcast services to small-to-medium business customers.

Job Description

Core Responsibilities

• Meet and exceed sales quotas by generating sales from inbound calls and follow-up with potential customers to sell Comcast Business Services products or services.
• Ensure CRM software is accurate and up to date on daily basis.
• Manage the customer relationship from initial call, through close to resolve on the first call or escalate appropriately.
• Deliver best-in-class customer experience and represent Comcast Business Services in a professional and courteous manner to prospects and customers.
• Keep up-to-date on product knowledge, industry information and competitive landscape.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.
  
  

Employees At All Levels Are Expected To

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.
  
  

Disclaimer

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
  
  

Additional Requirements

• Demonstrates the ability to work independently with little or no supervision
• In a virtual environment, Comcast requires a minimum 100mbps speed which is capable of being hard wired into the provided equipment, either through a direct wall input or your router
• Must have "home office" space in your home (See Home Office Requirements below)
• Home Office Requirements:
• Have a quiet work area in a location that provides privacy from other people, activities and noise
• Have a steady work surface
• Have a comfortable chair
• Adequate lighting
• Fast and reliable internet service. If you live within the Comcast footprint, this is largely covered as part of your employee benefits.
  

Must reside in Comcast's Central Division for this position. This includes the states of Alabama, Arkansas, Florida, Georgia, Illinois, Indiana, Kentucky, Michigan, Mississippi, South Carolina, Tennessee, and Louisiana.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills

Customer-Focused; Workplace Organization; Persuasion; Technical Knowledge; Adaptability; Resilience; Communication; Critical Thinking Problem Solving; Professional Integrity

Salary

Base Pay: $15.00

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

High School Diploma / GED

Relevant Work Experience

0-2 Years

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Industries

  IT Services and IT Consulting, Technology, Information and Internet, and Telecommunications

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