Virtual Banking Concierge

JPMorganChase; Tempe (AZ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Comprehensive health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Job summary

JPMorganChase in Tempe, Arizona is seeking a Virtual Banker to represent our brand with hospitality and strong customer service over the phone. In this role, you will engage clients to understand their financial needs and offer tailored solutions effectively.

The ideal candidate will have a client-first attitude, strong communication skills, and a commitment to teamwork, all while working in a dynamic financial services environment. We provide comprehensive benefits and a robust total rewards package.

Qualifications

• Ability to create a hospitable and friendly experience.
• Genuine care and concern during client interactions.
• Ability to engage clients clearly over the phone and email.

Responsibilities

• Deliver friendly service, acting with a client-first attitude.
• Handle inbound calls for meaningful conversations and solutions.
• Guide clients in using technology self-service options.

Skills

Client-first attitude

Relationship-building

Excellent communication

Proficiency in learning

Team collaboration

Client service experience

Education

High school diploma or equivalent

Job description

JPMorganChase in Tempe, Arizona is seeking a Virtual Banker to represent our brand with hospitality and strong customer service over the phone. In this role, you will engage clients to understand their financial needs and offer tailored solutions effectively.

The ideal candidate will have a client-first attitude, strong communication skills, and a commitment to teamwork, all while working in a dynamic financial services environment. We provide comprehensive benefits and a robust total rewards package.