VIP Travel Consultant

BCD Travel; United States; Remote; USD 55,000 - 60,000; Full time

Job summary

An established industry player in travel management is seeking a VIP Travel Agent to deliver exceptional service to executive-level travelers. In this remote role, you will expertly navigate BCD Travel tools to manage travel requests, provide consultation on travel policies, and ensure compliance with necessary regulations. This position offers the flexibility of remote work, generous vacation days, and opportunities for career growth in a diverse and inclusive environment. If you are passionate about travel and excel in high-pressure situations, this is the perfect opportunity for you to make a significant impact in the corporate travel sector.

Benefits

Flexible working hours

Work-from-home opportunities

Generous vacation days

Compensation package for wellbeing

Travel industry perks and discounts

Inclusive work environment

Qualifications

• Experience in VIP travel and supporting C-suite travelers is a plus.
• Knowledge of travel industry policies, procedures, and processes.

Responsibilities

• Provide high-touch service to key client travelers and handle requests efficiently.
• Consult on travel policies and fulfill requests regarding regulations.

Skills

VIP travel experience

GDS Sabre

Verbal and written communication

Travel industry knowledge

Tools

BCD Travel tools and systems

Job description

Your ideas can drive the future of corporate travel. Join BCD and challenge the status quo!

VIP Travel Agent (Remote)

Full time, United States

In this role, you will perform high-touch service excellence to key client travelers and be responsible for accurately and efficiently handling incoming requests via multiple channels (i.e. phone, email, etc.).

You will be the primary point of contact for executive-level travelers and provide active travel consultation, including providing travel details and up-selling related products.

As a VIP Travel Agent, you will:

1. Expertly use the appropriate BCD Travel tools and systems to complete requests.
2. Search and confirm travel reservations for the customer.
3. Have a strong understanding of client travel policy and can appropriately guide and consistently provide consultation to the customer.
4. Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.).
5. Exhibit excellent knowledge and application of travel supplier rules.
6. Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported.

About you:

1. Experience in VIP travel.
2. Prior experience supporting C-suite travelers is a plus.
3. Working knowledge of the travel industry, policies, procedures, and processes.
4. Strong skills in GDS Sabre.
5. Strong verbal and written communication skills in English.
6. Must have flexibility to work in a 24/7 environment (This is an after-hours account).

About us:
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business, and ourselves.

You’ll be offered:

• Flexible working hours and work-from-home or remote opportunities.
• Opportunities to grow your skillset and career.
• Generous vacation days so you can rest and recharge.
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools.
• Travel industry professional perks and discounts.
• An inclusive work environment where diversity is celebrated.

At BCD Travel we value you; our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of VIP Travel Consultant is between $55,000 and $60,000. The actual pay depends on your skills, qualifications, experience, and geographical location.

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [e-mail].