VIP Trading Profiling Manager: High-Value Risk & Profit

Hard Rock Digital; United States; Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive pay and benefits

Flexible vacation allowance

Flexible work from home or office hours

Startup culture backed by a secure, global brand

Opportunity to help shape the future strategy of the Sportsbook

Job summary

Hard Rock Digital is seeking a skilled manager for their VIP Profiling function. This role will focus on maximizing the commercial value of high-risk customer accounts through behavioral analysis and tailored trading strategies.

The ideal candidate will have over 5 years of experience in customer analysis and team management, demonstrating strong analytical skills and a deep understanding of sports betting dynamics. The position offers flexible work options and a supportive startup culture.

Qualifications

• 5+ years of experience in High Value Customer Analysis, with at least 2 years in a leadership role.
• Proven track record of managing high-performing teams and developing talent.
• In-depth knowledge of US sports and the sports betting industry landscape.

Responsibilities

• Ensure early identification of material changes in high-risk customer behaviour.
• Design and execute tailored trading strategies for high-stakes accounts.
• Deliver detailed, data-driven reports on customer performance.

Skills

High Value Customer Analysis

Team Management

Risk Management

Analytical Skills

Stakeholder Management

Operational Processes Improvement

Strategic Thinking

US Sports Knowledge

Job description

Hard Rock Digital is seeking a skilled manager for their VIP Profiling function. This role will focus on maximizing the commercial value of high-risk customer accounts through behavioral analysis and tailored trading strategies.

The ideal candidate will have over 5 years of experience in customer analysis and team management, demonstrating strong analytical skills and a deep understanding of sports betting dynamics. The position offers flexible work options and a supportive startup culture.