VIP Support Administrator Lead

CACI International Inc; Nebraska; On-site; USD 44,000 - 92,000; Full time

Job summary

A leading company is seeking a VIP Support Administrator Lead to provide high-level IT support to Senior Executives and VIPs associated with USSTRATCOM. This role involves managing IT operations, ensuring service delivery, and maintaining secure environments. The position is based in Omaha, Nebraska and requires a Top Secret clearance. Candidates should have a Bachelor's degree in IT and at least five years of relevant experience. Join a team that values integrity, innovation, and continuous growth.

Benefits

Flexible time off

Comprehensive benefits

Learning and development opportunities

Qualifications

• 5 years of experience in IT support with a focus on executive-level support.
• Strong knowledge of IT systems, hardware, software, and networking principles.

Responsibilities

• Leads priority VIP support team for USSTRATCOM's Executive Communications Team.
• Handles VIP incident responses and direct taskings supporting Executive Communications.

Skills

Communication

Interpersonal Skills

IT Systems Knowledge

Education

Bachelors degree in IT or related field

Tools

ITIL4

CompTIA A+

Security+

Job description

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Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Continental US

* * *

CACI is seeking a VIP Support Administrator Lead responsible for leading the team providing high-level IT support to the Senior Executives and VIPs associated with USSTRATCOM. This role involves managing and overseeing IT operations, ensuring the highest standards of service delivery and maintaining secure and efficient IT environments. The work location for this position is Omaha, Nebraska. The position is contingent upon award of the United States Strategic Command SCITLS contract.

Responsibilities

• Leads priority VIP support team supporting USSTRATCOM’s Executive Communications Team, including processing trouble tickets and issues identified through Executive Communications
• Provides full range of end-user computing devices, end-user computing peripherals, end-user client software, and digital printing services support for Executive Communications Team
• Handles VIP incident responses and direct taskings supporting Executive Communications with higher priority and urgency in the Command and Control Facility (C2F), residences, and the Pentagon Liaison Office
• Works in collaboration with Government staff to collectively meet established performance objectives
• Supports and sustains end-user devices and communications for senior decision-makers, including end-user computing and telephony devices
• Possesses and applies comprehensive knowledge across key tasks and high-impact assignments
  
  

Qualifications

• Bachelors degree in IT or related field with 5 years of experience in IT support, with a focus on executive-level support
• Required 8140 Cert: 411 - Intermediate; GFACT or CND or Security+ or GSEC; OR Applicable degree ABET accredited/CAE designated; OR Training AND Additional Cert: ITIL4 or CompTIA A+ desired or obtained within 6 months
• Strong knowledge of IT systems, hardware, software, and networking principles
• Excellent communication and interpersonal skills
• Clearance Required Top Secret with SCI eligibility
  
  

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What You Can Expect

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Your potential is limitless. So is ours.

Learn more about CACI here.

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Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.

The Proposed Salary Range For This Position Is

$44,700 - $91,700

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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