VIP Staff- Buckhead Theatre

Live Nation Entertainment; Atlanta (GA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Free concert tickets

Dog-friendly offices

Student-loan reimbursement

Adoption/fertility support

Job summary

Live Nation Entertainment seeks a VIP Host to sell Opera Boxes, bottle service and reserved stools in advance of shows at House of Blues venues.

You will be present at every show to upsell VIP inventory, coordinate with Ops, and build strong relationships with Foundation Room members for attentive service.

Live Nation offers a fun culture with perks like free concert tickets, dog-friendly offices and support benefits.

Qualifications

• Experience selling to high-end, VIP clients.
• Strong guest relations and problem-solving abilities.
• Flexibility to work in multi-venue environments.

Responsibilities

• Sell Opera Boxes, bottle service and reserved stools in advance of shows and maintain monthly sales goal.
• Be present at every show to upsell VIP inventory to concert patrons.
• Coordinate operations with Ops Director, servers and security on show nights.
• Build relationships with Foundation Room members and VIP clients for personalized service.
• Maintain professional grooming standards and adapt communication to the audience.

Skills

VIP client sales

Guest relations

Diplomacy

Multitasking

Interpersonal skills

Education

High School Diploma or equivalent

Job description

Live Nation Entertainment is the world’s leading live entertainment company, comprising Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Live Nation’s Concerts Division creates tours and immerses fans in live music experiences. We foster a fun and upbeat work culture with free concert tickets, dog‑friendly offices, student‑loan reimbursement, and adoption/fertility support.

What This Role Will Do

• Sell Opera Boxes, bottle service and reserved stools in advance of every show and maintain monthly sales goal.
• Be present at every show to upsell available VIP inventory to concert patrons.
• Serve as a resource of information for VIP clients regarding their experience within the House of Blues venue.
• Provide assistance for VIP clients regarding the timing of their arrival and concert times.
• Give proper recognition to Foundation Members, Live Nation Executives and VIP clients to instill appreciation for their membership and patronage.
• Coordinate operations on the night of shows with Ops Director, servers and security.
• Build strong relationships with Foundation Room members and VIP clients and have the ability to anticipate their needs.
• Give constant observation of Opera Boxes and reserved stools to ensure guests are receiving highly personal service at all times.
• Maintain articulate vocabulary with the ability to adapt and socialize with current audience.
• Maintain exemplary and professional grooming standards.
• Required to occasionally work Special Events that are scheduled throughout the venue.
• Position is eligible and may be asked to work in other LN owned and operated buildings (Coca Cola Roxy, Buckhead Theatre, Ameris Amphitheater, Cellairia Amphitheater, and Cadence Bank at Chastain Amphitheater).

Required Qualifications

• High School Diploma or equivalent.
• Working knowledge of high‑end restaurant operations, seating procedures, guest relations, problem solving.
• Experience in selling to high‑end, VIP clients.
• Skill in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills.
• Ability to diffuse possibly volatile situations with tact and diplomacy.
• Must have a flexible schedule.
• Must be able to work in multi‑venues.

Physical Demands / Working Environment

• Fast‑paced, often loud and stressful environment.
• Extended periods of prolonged standing and working on your feet.
• Must be able to lift or move up to 25 lbs using proper lifting techniques.

Equal Employment Opportunity

Live Nation strongly supports equal employment opportunity for all applicants, regardless of age, ancestry, color, religious creed, family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, citizenship, race, sex (including pregnancy, childbirth, breastfeeding), gender identity, gender expression, sexual orientation, and other protected characteristics. Live Nation will consider qualified applicants with criminal histories in accordance with applicable local, state, and federal laws. Reasonable accommodations will be provided upon request for individuals with disabilities, including pregnancy considerations. Religious accommodations will also be considered on a case‑by‑case basis.

Hiring Practices

• Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. It includes promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting, and search firms.
• Please note that the compensation information provided is a good faith estimate for this position only and is based on Colorado equal pay requirements. Successful candidates will be located in Colorado or perform the position from Colorado. The same compensation may vary for positions in other locations.