VIP Premium Seating Concierge (Seasonal)

Live Nation Worldwide, Inc.; Tinley Park (IL); Hybrid; USD 21,000 - 22,000; Part time

Job summary

Live Nation Entertainment is seeking a Premium Seating Guest Services crew member for part-time/seasonal work from May through October 2026 at our outdoor venue in Tinley Park, IL. You will assist season clients with sky suites, floor boxes, and premium seating, delivering exceptional service and ensuring safety.

The role emphasizes guest interaction, ticket checks, seat guidance, emergency support, and post-show cleanup, with a requirement to work evenings and weekends in all weather conditions.

Qualifications

• Must be at least 16 years of age.
• Prior work experience not required.
• Customer service friendly attitude and good communication skills.
• Ability to perform duties in a professional manner and appearance; ability to make independent and good judgement decisions within proper policies and procedures.
• Availability on event dates, primarily evenings and weekends.
• Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

Responsibilities

• Deliver exemplary customer service to help maintain customer loyalty.
• Greet guests and scan ticket upon entry to the venue, ensuring tickets are for the appropriate event.
• Assist guests with locating their seats.
• Check tickets for entry into VIP/premium seating locations throughout the venue during the event.
• Guide guests to exits or provide other instructions or assistance in case of emergency.
• Assist with guest complaints, giving directions and keeping the venue safe, clean and presentable.
• Monitor crowd for behavior that needs to be addressed by venue management or law enforcement personnel.
• Participate in the post show clean of the venue. This may include collecting recycling, compost and trash from the lawn and/or reserved section.
• Partner with fellow crew members at the end of the show to close the venue- this may include picking up and properly storing event equipment, such as lawn chairs.
• Provide great customer service to all of our guests to ensure a memorable experience.
• Perform all other duties as assigned or needed.
• Position requires you to be able to work during all weather conditions since this is an outdoor venue.
• Position requires constant walking or standing in one place for long periods of time.

Skills

Customer service

Communication skills

Availability on event dates

Evenings and weekends

Age 16+

Job description

Live Nation Entertainment is seeking a Premium Seating Guest Services crew member for part-time/seasonal work from May through October 2026 at our outdoor venue in Tinley Park, IL. You will assist season clients with sky suites, floor boxes, and premium seating, delivering exceptional service and ensuring safety.

The role emphasizes guest interaction, ticket checks, seat guidance, emergency support, and post-show cleanup, with a requirement to work evenings and weekends in all weather conditions.