VIP Medical Assistant Lead

Vanderbilt University Medical Center; Hendersonville (TN); Sur place; USD 52 000 - 65 000; Plein temps

Résumé du poste

The Lead Medical Assistant at Vanderbilt University Medical Center oversees and coordinates the daily activities of the medical assisting team to ensure smooth clinic operations and high-quality patient care. This role combines hands-on clinical duties such as preparing patients for exams, taking vital signs, administering medications, and assisting providers with leadership responsibilities.

It includes training staff, assigning tasks, monitoring workflow, and ensuring compliance with

Responsabilités

• Check in monthly with new MAs for the first 6 months
• Provide support and guidance to struggling MAs
• Conduct "Cup of Coffee" peer-to-peer mentoring sessions
• Drive standardization of processes and workflows
• Serve as lead trainer for onboarding and skills development
• Emergency staffing to high volume clinics

Description du poste

Discover Vanderbilt Health : With eight hospitals and over 180 clinics, we are the region's largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world-class care to the people of the Mid-South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Here you'll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniqueness celebrated. We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region.

Organization

VIP Walgreens MAs - Region B

Job Summary

The Lead Medical Assistant oversees and coordinates the daily activities of the medical assisting team to ensure smooth clinic operations and high-quality patient care. This role combines hands-on clinical duties-such as preparing patients for exams, taking vital signs, administering medications, and assisting providers-with leadership responsibilities, including training staff, assigning tasks, monitoring workflow, and ensuring compliance with healthcare regulations and organizational policies.

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KEY RESPONSIBILITIES

• Check in monthly with new MAs for the first 6 months
• Provide support and guidance to struggling MAs
• Conduct "Cup of Coffee" peer-to-peer mentoring sessions
• Drive standardization of processes and workflows
• Serve as lead trainer for onboarding and skills development
• Emergency staffing to high volume clinics

TECHNICAL CAPABILITIES

• Planning & Organizing (Fundamental Awareness): Demonstrates ability to anticipate basic resource needs, identify discrete tasks, set priorities, define dependencies, schedule activities, meet deadlines, and organize work for own assignments and responsibilities. Appropriately matches equipment, and capital resources to task demands. Prepares and presents clear and accurate status reports on projects and assignments.
• Environment of Care (Novice): Demonstrates sufficient fundamental proficiency with set up and maintenance of patient exam room, supplies and equipment.
• Clinical Competencies (Novice): Demonstrates sufficient fundamental proficiency to assist and perform clinical care including but not limited to vital signs, phlebotomy, specimen collection, medication administration and point of care testing as directed by unit standards.
• Clinical Patient Documentation (Novice): Possesses sufficient fundamental proficiency to successfully demonstrate patient documentation in practical applications of moderate difficulty. Generally works under the direction of others while accomplishing assignments. Contributes to the nursing assessment by collecting, reporting, and recording objective and subjective data in an accurate and timely manner.
• Medical Terminology & Documentation (Novice): Possesses sufficient fundamental proficiency to successfully demonstrate medical terminology and documentation in practical applications of moderate difficulty.
• Patient Scheduling (Novice): The ability to coordinate and schedule patient appointments, surgeries and other office visits with various computer systems in the hospital or clinic.

Our clinical and nursing support roles are at the center of all we do, helping us be the world leader in advancing personalized health. We support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose. We support each other and encourage excellence among all who are part of our workforce.

Core Accountabilities

• Organizational Impact: Performs tasks that are typically routine that may impact team's performance with occasional guidance.
• ProblemS

Core Capabilities

Supporting Colleagues : Develops Self and Others: Continuously improves own skills by identifying development opportunities.- Builds and Maintains Relationships: Seeks to understand colleagues' priorities, working styles and develops relationships across areas.- Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner. Delivering Excellent Services: - Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.- Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. - Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality: - Performs Excellent Work: Check