VIP Lounge Host — High-Energy Guest Experience

Wynn Resorts, Limited; Las Vegas (NV); On-site; USD 21,000 - 34,000; Full time

Job summary

Wynn Las Vegas is seeking a Lounge Host to deliver a seamless arrival experience in a luxury lounge. You will greet guests, manage reservations and seating, and collaborate with VIP services to ensure a polished, high-energy environment aligned with Wynn’s standards.

You will monitor floor flow, assist with VIP arrivals, and coordinate with servers and management to optimize guest experience and revenue opportunities.

Qualifications

• Must possess strong interpersonal and communication abilities.
• Ability to thrive in a high-energy, fast-paced lounge setting.
• Customer-centric approach with the ability to engage diverse guest profiles.

Responsibilities

• Greet guests with warmth and professionalism, creating a strong first impression.
• Manage reservations, guest lists, and walk-in traffic in a fast-paced lounge setting.
• Coordinate seating arrangements, bottle service tables, and high-demand areas.
• Assist with VIP arrivals, special requests, celebrations, and hosted experiences.
• Monitor lounge capacity, seating flow, and guest mix to maintain a balanced environment.
• Act as a liaison between guests, servers, bartenders, and management.
• Maintain organization and cleanliness of the host stand and entry area.
• Attend pre-shift meetings to stay informed of events and VIP guests.

Skills

Interpersonal skills

Communication skills

Multitasking

Customer-focused

Education

High school diploma or equivalent

Job description

Wynn Las Vegas is seeking a Lounge Host to deliver a seamless arrival experience in a luxury lounge. You will greet guests, manage reservations and seating, and collaborate with VIP services to ensure a polished, high-energy environment aligned with Wynn’s standards.

You will monitor floor flow, assist with VIP arrivals, and coordinate with servers and management to optimize guest experience and revenue opportunities.