VIP Lingerie Store Experience Specialist

Savage X Fenty; Chicago (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

Savage X Fenty in Orland Square Mall, Chicago, IL is seeking a Retail Store Associate to deliver a best-in-class service experience. You will engage customers, share product knowledge on lingerie and intimates, and contribute to an inclusive, body-positive shopping environment.

You will support VIP members, assist with merchandising, inventory, and store operations, and collaborate with the team to meet performance targets.

Qualifications

• 1–2 years in a customer-facing role; lingerie/INTimates exposure a plus.
• Excellent interpersonal communication and a growth mindset.
• Comfort with technology as part of daily responsibilities.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Elevate the service experience and welcome a diverse customer base.
• Engage guests and VIP members with product knowledge and authenticity.
• Stay informed on memberships, promotions, and benefits.
• Collaborate with store leaders to meet performance targets.
• Maintain visual merchandising and support a smooth customer journey.
• Provide feedback to leadership to improve customer and team experience.
• Assist with receiving, transfers, inventory counts, and back-of-house organization.
• Aim to improve day-to-day service, merchandising, and operations.

Skills

Customer service

Interpersonal skills

Team selling

Tech-savvy

Job description

Savage X Fenty in Orland Square Mall, Chicago, IL is seeking a Retail Store Associate to deliver a best-in-class service experience. You will engage customers, share product knowledge on lingerie and intimates, and contribute to an inclusive, body-positive shopping environment.

You will support VIP members, assist with merchandising, inventory, and store operations, and collaborate with the team to meet performance targets.