VIP Leisure Sales Coordinator

montage; Big Sky (MT); On-site; USD 45,000 - 65,000; Full time

Job summary

Montage International in Big Sky, MT, seeks a Leisure Sales Coordinator to support the Director of Leisure Sales in driving transient revenue through detailed reservation management and personalized service to the luxury travel advisor community.

This on-site role is Mon-Fri 8:30am-5:00pm with occasional weekends and holidays, offering opportunities to collaborate with multiple departments to create seamless VIP arrivals and guest experiences.

Qualifications

• 2+ years of luxury hotel sales, reservations, hospitality, or travel industry experience preferred.
• Excellent organizational and time management skills with exceptional attention to detail.
• Strong written, verbal, interpersonal, and presentation skills.

Responsibilities

• Support the Director of Leisure Sales with day-to-day account management, sales initiatives, and administrative responsibilities.
• Review upcoming arrivals daily and perform pre-arrival outreach to identify VIP guests, repeat guests, special occasions, and travel advisor bookings, ensuring all preferences, amenities, and operational notes are communicated and executed prior to arrival.
• Maintain comprehensive guest profiles by documenting preferences, special requests, dining and activity interests, loyalty information, and stay history to support exceptional recognition on future visits.
• Generate and distribute monthly, quarterly and annually all agency production reports, account production, and other sales analytics to support strategic decision-making.
• Monitor advisor production and booking trends, identifying opportunities for growth.
• Serve as a primary onsite point of contact for travel advisors by providing timely, professional, and personalized communication.
• Coordinate closely with Reservations, Front Office, Housekeeping, Food & Beverage, Spa, Concierge, and other departments to ensure seamless VIP arrivals and personalized guest experiences.
• Update and maintain the travel advisor database and account profiles through MIDAS and Opera.
• Support Director of Leisure Sales and Leisure Sales Manager in their participation in trade shows, FAM trips, sales missions, webinars, client events, and post-event follow-up.

Skills

Luxury hotel sales

Client relationships

Communication skills

Education

College degree

Tools

Opera PMS

MIDAS

ALICE

Birchstreet

Job description

Montage International in Big Sky, MT, seeks a Leisure Sales Coordinator to support the Director of Leisure Sales in driving transient revenue through detailed reservation management and personalized service to the luxury travel advisor community.

This on-site role is Mon-Fri 8:30am-5:00pm with occasional weekends and holidays, offering opportunities to collaborate with multiple departments to create seamless VIP arrivals and guest experiences.