VIP Host - Belles & Boots

Lotus Concepts Management; Chicago (IL); On-site; USD 30,000 - 50,000; Part time

Job summary

An exciting opportunity awaits at a dynamic hospitality venue where you can shine as a VIP Host. You'll be the welcoming face for distinguished guests, ensuring they receive top-notch service in a vibrant atmosphere. Your role will involve managing guest relations, coordinating reservations, and creating memorable experiences for bottle service guests. Join a passionate team in a fast-paced environment that values your contributions and offers opportunities for growth. If you're energetic, friendly, and dedicated to excellence, this role is perfect for you!

Benefits

Competitive compensation

Commission/bonus opportunities

Training and career advancement

Networking opportunities

25% discount at all Lotus concepts

Paid sick leave accrual

Health, dental, vision benefits

401K with company match

Telehealth and healthcare discounts

Financial wellness coaching

Qualifications

• Experience in host, server, or bartender roles in high-end settings.
• Exceptional customer service and organizational skills are essential.

Responsibilities

• Greet guests warmly, providing exceptional and personalized service.
• Manage VIP reservations and ensure smooth transitions in service.

Skills

Customer Service Skills

Interpersonal Skills

Organizational Skills

Communication Skills

Team Collaboration

Education

Experience in Hospitality

Job description

Job Type: Part time (with possibility of growth to full time as the role evolves)

About Us:

Lotus Concepts Management is a dynamic company that operates some of Colorado’s most exciting hospitality venues, including restaurants like ViewHouse, My Neighbor Felix, and Wonderyard, and we are so excited to announce our newest concept opening soon - Belles & Boots!

About the Role:

As a VIP Host, you will be the face of Belles & Boots ensuring that bottle service guests, including celebrities, high-net-worth individuals, and other distinguished visitors in the community, receive the highest level of service from the moment they arrive until they depart. You will be responsible for managing guest relations, networking at community events, managing a weekly street team, coordinating reservations, handling special requests, and ensuring bottle service guests have a seamless and enjoyable experience during their time at the bar. Are you an energetic, friendly, and professional individual with a passion for creating extraordinary guest experiences? Belles & Boots, coming this spring to Lodo, is Denver’s newest bar and dance hall! We are seeking enthusiastic VIP Hosts to join our dynamic and groundbreaking team.

Responsibilities:

1. Guest Relations: Greet guests with a warm and friendly demeanor, embodying the welcoming atmosphere of Belles & Boots. Provide exceptional service to all guests and create a memorable, personalized experience for bottle service guests on a weekly basis.
2. Reservation Management: Effectively manage VIP reservations, ensuring accurate seating arrangements to accommodate seating/area requests.
3. Communication: Maintain clear communication with the service team to ensure smooth transitions between seating, service and follow up.
4. Guest Assistance: Extend assistance and information to guests, helping them navigate the nightlife experience and handling any guest concerns or issues with a solution-oriented approach.

Qualifications:

1. Previous experience in a host, server, or bartender role within the hospitality industry, preferable in a high-end or upscale setting.
2. Exceptional customer service skills with a friendly and approachable demeanor.
3. Strong organizational skills to manage reservations and guest flow effectively.
4. Outstanding interpersonal and communication skills, with a strong focus on conveying the nightlife offerings at Belles & Boots.
5. Ability to thrive in a high-volume, dynamic, fast-paced environment while maintaining composure.
6. Team player with the ability to collaborate effectively with colleagues and management.
7. Flexibility to work evenings, late nights, weekends, and holidays.

Benefits:

1. Competitive compensation and commission/bonus opportunities.
2. Training and opportunities for career advancement within the hospitality industry.
3. A vibrant and exciting work environment with a passionate team.
4. Networking opportunities in the hospitality and nightlife industry.
5. 25% discount at all Lotus concepts.
6. Paid sick leave accrual.
7. Health, dental, vision, accident, and life benefits upon eligibility.
8. 401K with company match and fully vested upon eligibility.
9. Total Advantage Package – An opt-in program providing telehealth, healthcare discounts, health advocates and financial wellness tracks & coaching.