VIP Food Runner

F and F Concessions, Inc. (Illinois); Chicago (IL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Healthcare benefits

Employee ticketing program

Caregiver leave

Job summary

Live Nation Entertainment is seeking a part-time Aragon Ballroom VIP Food Runner in Chicago to deliver outstanding service to VIP guests in a high-volume concert setting. You will assist servers, explain menu items, set up tables, and expedite orders while maintaining venue standards.

The role emphasizes quick thinking, strong communication, and physical stamina, with an expected hourly wage of about $15–$16.20 plus tips. Previous high-volume kitchen or food service experience is preferred.

Qualifications

• High-volume kitchen operations experience required.
• Food service experience as Expediter or Server in a high-volume setting.
• Excellent communication skills.
• Strong sense of urgency and time management.
• Knowledge of kitchen sanitation standards.
• Good critical thinking and decision-making abilities.
• High school diploma or equivalent.

Responsibilities

• Perform table maintenance according to venue service standards.
• Execute opening/running/closing duties per standard.
• Answer guest inquiries politely and promptly.
• Maintain visibility and atmosphere control while circulating.
• Keep floor clean and free of obstructions during shifts.
• Clean spills promptly and use floor signs.
• Dispose trash and recyclables properly.
• Stock and prepare the line to par during shifts.
• Stay updated on current menu items and descriptions.
• Follow private party service guidelines to ensure events.
• Assist other staff as needed and comply with safety standards.
• Occasionally work special events across the venue.

Skills

Kitchen ops

Food service exp

Communication

Time management

Sanitation standards

Critical thinking

High school diploma

Education

High school diploma

Tools

Point-of-sales

Job description

Job Summary

Live Nation Entertainment® Who Are We? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing, with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world, promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. Who Are You? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward-thinking, and committed. At Live Nation Entertainment, our people embrace these qualities—so if this sounds like you, then please read on!

The Job

The Aragon Ballroom VIP Food Runner will be responsible for several duties, including: Serving food to VIP guests Explaining food items Assisting servers Table setup and maintenance Expediting food orders Your role will be to provide our guests with outstanding service while working in a fast-paced concert environment. This is a part-time, event-based position paying $15/hr plus tips.

What This Role Will Do

• Perform table maintenance duties according to venue service standards
• Perform Opening/Running/Closing duties according to venue service standards
• Respond to guest inquiries and requests in a courteous and polite manner
• Maintain line of sight/atmosphere control by circulating through the work area throughout the shift
• Keep the floor neat, clean, and free of food, trash, and other obstacles throughout the shift
• Clean all spills immediately and use floor signs to caution guests and staff
• Put all trash and recyclable products in proper receptacles
• Clean and stock the line to par throughout shift
• Stay informed of current menu items and descriptions
• Follow private party service guidelines to ensure event success
• Assist other employees as needed
• Follow all safety standards
• Occasionally work special events scheduled throughout the venue

Required

• High-volume kitchen operations experience
• Food service experience as either an Expediter or Server in a high-volume environment
• Exceptional communication skills
• Sense of urgency and time management
• Knowledge of kitchen sanitation standards
• Critical thinking and decision-making skills
• High school diploma

Preferred

• Point-of-sales experience
• Experience working in a live music environment

Physical Demands / Working Environment

Fast-paced, often loud and stressful environment Extended periods of standing and working on your feet Must be able to lift or move up to 40 lbs using proper lifting techniques Intensely physical environment

Equal Employment Opportunity

We aspire to build teams that reflect and support the fans and artists we serve. Every day, we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. Live Nation strongly supports equal employment opportunity for all applicants, regardless of: Age (40 and over) Ancestry Color Religious creed (including religious dress and grooming practices) Family and medical care leave Mental or physical disability (including HIV and AIDS) Marital status Domestic partner status Medical condition (including cancer and genetic characteristics) Genetic information Military and veteran status Political affiliation National origin (including language use restrictions) Citizenship Race Sex (including pregnancy, childbirth, breastfeeding, and related medical conditions) Gender, gender identity, and gender expression Sexual orientation Intersectionality Any other basis protected by applicable federal, state, or local law We will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act, as well as other similar and applicable laws. We also afford equal employment opportunities to qualified individuals with disabilities. Live Nation will make reasonable accommodations for physical or mental limitations in accordance with legal obligations, including reasonable accommodations for pregnancy. Applicants are invited to identify reasonable accommodations needed to perform the essential functions of the position. If you require an accommodation, please contact a Human Resources Representative to request participation in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

Hiring Practices

This job description outlines the general nature and level of work performed by employees within this classification. It is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may use various recruiting methods, including: Promotion from within Employee referrals Outside advertising Employment agencies Internet recruiting Job fairs College recruiting Search firms For more information, visit www.livenationentertainment.com.

Compensation

The expected compensation for this position is: $16.20 USD - $15.00 USD Hourly ** Pay is based on a number of factors including market location, qualifications, skills, and experience.

Company Culture & Benefits

• generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips.
• access to free live events through our exclusive employee ticketing program.

Recognized for seven years as a Great Place to Work® and named one of Fortune’s World’s Most Admired Companies, Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.