VIP Dental Finance & Patient Care Coordinator

Bensonhurst Dental; New York (NY); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off (PTO)

Sick Leave

Performance Bonuses

Job summary

Bensonhurst Dental is seeking a skilled Financial Patient Coordinator to join our high-end cosmetic practice in Brooklyn. The role focuses on presenting treatment plans, managing patient finances, and handling insurance verifications in a fast-paced, luxury environment.

You will collaborate with clinical and administrative teams, ensuring accurate financial records and timely payments while delivering VIP-level service to patients.

Qualifications

• 3+ years of experience in a dental, medical, or patient finance-related role.
• Strong knowledge of dental insurance plans and billing procedures.
• Experience with financial coordination, collections, and patient-facing communications.
• Proficient in general office software; experience with Dentrix is a plus.
• Excellent verbal and written communication skills.
• Highly organized, detail-oriented, and proactive.
• Professional, friendly, and patient-focused demeanor.

Responsibilities

• Greet and check in/out patients in a professional, friendly manner.
• Present treatment plans and explain associated costs clearly and confidently.
• Develop and manage patient-friendly financial arrangements and payment plans.
• Handle insurance verifications, eligibility, claims, and follow-ups.
• Collect balances and ensure timely payments.
• Schedule appointments for maximum productivity while accommodating last-minute changes.
• Answer patient inquiries in person, over the phone, and by email.
• Maintain accurate patient financial records and track treatment progress.
• Collaborate closely with clinical and administrative team members.

Skills

Dental Insurance

Billing & Collections

Dentrix

Customer Service

Communication

Tools

Office Software

Job description

Bensonhurst Dental is seeking a skilled Financial Patient Coordinator to join our high-end cosmetic practice in Brooklyn. The role focuses on presenting treatment plans, managing patient finances, and handling insurance verifications in a fast-paced, luxury environment.

You will collaborate with clinical and administrative teams, ensuring accurate financial records and timely payments while delivering VIP-level service to patients.