VIP Casino Food Server: Up-Sell & Guest Experience

Mesquite Gaming LLC

Mesquite (NV)

On-site

USD 14,000 - 20,000

Full time

11 days ago

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Job summary

Mesquite Gaming LLC is seeking a friendly food service team member to provide professional, efficient guest service in a casino restaurant. You will inform guests of specials, answer questions on menu items and preparation, take orders, serve food and beverages, and pre-bus tables.

Starting at $12.25 per hour plus tips, candidates must be 21+ and hold S. Nevada Health District Food Handler Card and Alcohol Awareness Card.

Qualifications

The successful candidate will have excellent customer service and communication skills.
Must be team oriented.
Must be flexible, adaptable, and self-motivated.
Must be able to follow procedures and must be able to work in a busy restaurant atmosphere.
Must be able to read, write, and communicate verbally in English.

Responsibilities

Maintain current and accurate information regarding menu items (preparation, seasoning, ingredients, and plate presentation).
While taking orders, up-sell appetizers, beverages, and desserts in accordance with restaurant service standards.
Correctly enter food into the POS system with accuracy to ensure accurate preparation of order.
Deliver prepared food to guests and return to the table to ensure guest satisfaction.
Pre-bus tables.
Present check for payment, thank guests, and invite them back (follow scripting guidelines). Depending on assigned outlet, collection payment by Food Server is required.
Other job-related duties as assigned and instructed by management.