VIP Asian Relationships & Events Marketing Exec

Mohegan Sun, Inc.; Connecticut; On-site; USD 40,000 - 60,000; Full time

Job summary

A renowned casino and entertainment destination in Connecticut is seeking an Asian Relationship Marketing Executive. This role is crucial for increasing player engagement and developing new Asian clientele. The ideal candidate will have a background in customer service, be fluent in English and at least one Asian dialect, and demonstrate excellent communication skills. This position offers a dynamic work environment with opportunities to interact with diverse guests across the casino floor.

Qualifications

• Two years of experience in a customer service role.
• Fluency in English and at least one dialect of Chinese, Korean, or Vietnamese.
• Understanding of Asian culture.

Responsibilities

• Increase player frequency and develop new Asian casino customers.
• Promote Asian and casino events.
• Handle customer reservations and complaints.

Skills

Excellent written and verbal communications skills

Ability to multi-task

Negotiation and reasoning skills

Politeness and positive attitude

Education

High School Diploma or equivalent

Tools

VIP Lounge software

Salesforce

Job description

A renowned casino and entertainment destination in Connecticut is seeking an Asian Relationship Marketing Executive. This role is crucial for increasing player engagement and developing new Asian clientele. The ideal candidate will have a background in customer service, be fluent in English and at least one Asian dialect, and demonstrate excellent communication skills. This position offers a dynamic work environment with opportunities to interact with diverse guests across the casino floor.