Vinyl Application Tech Solutions Specialist

Arlon; Placentia, Northern (CA, KY); Hybrid; USD 80,000 - 95,000; Full time

Benefits offered by this job

Vacation and sick pay

Health Insurance (Medical, Dental, & 1

Job summary

Arlon Graphics, LLC is a leader in graphic films, offering technical support and product training across North America. The Technical Solutions Specialist role drives product adoption through demonstrations, training, and field events while resolving installation challenges and improving tools based on field feedback.

The position requires 4+ years in vinyl installation and travel up to 50% of time, with strong communication and proficiency in MS Office and collaboration tools.

Qualifications

• Must have vinyl installation experience (vehicle wraps, graphic film installations)
• Willing to travel up to 50% of time based on business needs
• Proficient with Microsoft Office, cloud file sharing, and presentation tools (MS Teams/Zoom)

Responsibilities

• Provide customer-facing technical support, product testing, installation guidance, and content for North American Sales/Marketing
• Lead product demonstrations, customer training, trade shows, and field events
• Create and maintain technical resources and curriculum for internal and external training
• Analyze support trends and metrics to improve product and application methods
• Support claim investigations for root-cause analysis and corrective action
• Coordinate resources and schedules to deliver training and technical events

Skills

Strong communication

Travel readiness

Attention to detail

Teamwork

MS Office proficiency

Education

High school diploma or equivalent

Tools

MS Teams

Zoom

Microsoft Office

Job description

Arlon Graphics, LLC is a leader in graphic films, offering technical support and product training across North America. The Technical Solutions Specialist role drives product adoption through demonstrations, training, and field events while resolving installation challenges and improving tools based on field feedback.

The position requires 4+ years in vinyl installation and travel up to 50% of time, with strong communication and proficiency in MS Office and collaboration tools.