Vim + Vigor Service Specialist

Endo Fitness 10 LLC; Alamo (CA); Presencial; USD 25.000 - 28.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Free membership

Paid sick leave

401K

Health insurance options

Descripción de la vacante

Endo Fitness 10 LLC is seeking a Service Specialist to greet members, check in guests, answer phones, and help front desk operations at our California club.

The role supports the Club Manager by updating member information, handling retail sales, and maintaining a welcoming, clean environment, with part-time hours and a focus on customer service and health and fitness.

Formación

• Experience with customer service preferred.
• Experience with health and fitness preferred.
• Must be able to communicate effectively with members and other club personnel.

Responsabilidades

• Greeting members and checking them in using the member information system.
• Answering phones and selling retail products at the front desk.
• Assisting the Club Manager with updating member information and handling member debt.
• Maintaining a clean and welcoming environment at the club.
• Assisting with cleaning, stocking, and organizing club areas and equipment.

Conocimientos

Customer service

Health & fitness

Communication skills

Educación

High School Diploma or GED

Descripción del empleo

• Base Pay $18.00 - $20.00 / Hour
• Employee Type PT Non-Exempt

Description

Our Mission

Our mission is to help build healthy bodies, lives, families and communities through fitness.

We love helping others improve their health, both physically and mentally, and have fun doing it. Our ultimate goal is to help improve the lives of our members through our passion and focus on health and fitness.

About the Role

The Service Specialist (SS) is responsible for greeting and checking in members and guests as they enter the club. The SS will answer phones and sell retail products at the front desk. The SS will assist the Club Manager (CM) with updating member information, collecting member debt, and maintaining a professional and welcoming environment at the club. The SS will frequently need to assist the CM with organizing, cleaning, and stocking the club.

Job duties and responsibilities include, but are not limited to:

• Having a customer first attitude. Greeting every member with a welcoming smile and be willing to help at all times.
• Check in all members using the member information system upon entry to the club.
• Assist with member account issues
• Assist members with access to club amenities; E,g., Classes, Hydro Chairs, Tanning etc.
• Upholding company standards; maintaining a clean and organized work environment.
• Assist with cleaning the club equipment, floors, restrooms, desks, etc. Re-racking weights. Stocking club restrooms and stocking club retail displays.

The SS should have the following qualifications:

Knowledge, Skills & Abilities:

• Experience with customer service preferred.
• Experience with health and fitness preferred.
• Must be able to communicate effectively with members and other club personnel.

Certifications/Education Level:

• High School Diploma or GED preferred, but not required.
• First Aid, Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) certification recommended.

Physical Qualifications:

• Ability to work in club office; move about club floors and rooms; review, revise, create club paperwork; communicate with employees, members and the public.
• Travel: must have reliable transportation to and from work.
• Ability to access and operate club computer systems including prepare documents, enter data into computer system, read reports from a computer data base or email system.
• Ability to lift heavy weights of at least 45 pounds and other heavy objects for the purposes of club maintenance.
• Ability to work a varied schedule to support the needs of the club, including frequent extended workdays, and weekends and holidays may be required.

Summary

• Free membership
• Paid sick leave
• 401K
• Health/Supplemental Insurance Options
  • Part time (qualify at 20 average hours per week+) supplemental options only

We are an equal opportunity employer. We invite you to voluntarily self-identify your gender, race/ethnicity, and disability status to help us track our diversity and inclusion efforts. Submission of this information is voluntary, and refusal to provide it will not subject you to any adverse treatment. All information will be kept confidential and used only for compliance with government reporting requirements.

At Will Employment:

• This position is governed by At-Will employment and is not guaranteed for any definite period.