Vigilant Security Officer – Customer Focused

vallartasupermarkets; Lancaster (CA); On-site; USD 42,000 - 48,000; Full time

Job summary

Vallarta Supermarkets in California is seeking a Security Officer to protect premises, assets, staff, and customers. You will patrol, monitor for suspicious activity, enforce policies, and respond to incidents with professionalism.

The role requires strong people skills, bilingual Spanish/English, and the ability to document observations and coordinate with authorities; non-exempt, flexible hours, and customer-service focus.

Qualifications

• High School Diploma or equivalent is required.
• Prior Security Guard experience is preferred.
• Basic understanding of Spanish and English (reading, writing, speaking).
• Excellent communication and customer service skills are required.

Responsibilities

• Provide security to the business, occupants, and visitors by patrolling the premises and remaining visible.
• Deliver extraordinary customer service to customers, team members, and vendors.
• Identify potential security risks, report irregularities, and deter losses.
• Write activity and incident reports with observations and surveillance details.
• Coordinate with local authorities and emergency responders as needed.
• Help Asset Protection prevent theft and control shrink.
• Adhere to BSIS regulations and company policies; ensure licenses are up to date.
• Respond to emergencies and assist team members and customers.

Skills

Customer service

Patrolling

People skills

Observation skills

Written reports

Spanish/English bilingual

De-escalation

Education

High School Diploma

Prior security guard experience preferred

Customer service experience

Job description

Vallarta Supermarkets in California is seeking a Security Officer to protect premises, assets, staff, and customers. You will patrol, monitor for suspicious activity, enforce policies, and respond to incidents with professionalism.

The role requires strong people skills, bilingual Spanish/English, and the ability to document observations and coordinate with authorities; non-exempt, flexible hours, and customer-service focus.