Vietnamese Restaurant Server - Part-Time - Truong Tien - Maryland

Live! Casino & Hotel; Hanover (MD); On-site; USD 6,000 - 7,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Disability insurance

Retirement options

Paid time off

Tuition reimbursement

Free parking

Free meals

Employee discounts

Job summary

Live! Casino & Hotel in Hanover, MD is seeking a Vietnamese Restaurant Server to deliver exceptional dining experiences with friendly, attentive service. You will knowledgeably recommend menu items, process orders, and ensure timely service while upholding Live! brand standards.

Candidates should have a high school diploma or GED, 1–3 years in similar dining settings, and the ability to obtain required licenses. Union position with diverse benefits and career growth opportunities.

Qualifications

• A high school diploma or GED is preferred.
• 1–3 years of experience in casual, buffet, or fine dining restaurant.
• Must obtain and maintain Maryland Lottery and Gaming Control Agency license.
• Alcohol Beverage Card required.

Responsibilities

• Acknowledge guests in a friendly and timely manner.
• Know the menu and make confident recommendations to guests.
• Take orders, present food, and assist with clearing tables and transporting dishes.
• Assist in delivering In-Room Dining when applicable.
• Enhance the gaming and dining experience with prompt, efficient service.

Skills

Customer service

Menu knowledge

Guest interaction

Beverage service

Reading & writing

Regulatory knowledge

English + Asian languages

Education

High school diploma or GED

Job description

Min Compensation

USD $4.35/Hr.

Max Compensation

USD $4.35/Hr.

Overview

Why We Need Your Talents:

The Vietnamese Restaurant Server plays an essential role in delivering an exceptional dining experience by providing friendly, attentive, and efficient food and beverage service to every guest. Your ability to engage warmly, offer confident menu recommendations, and ensure timely service helps create a welcoming atmosphere that reflects the high standards of the Live! brand. By maintaining strong product knowledge, anticipating guest needs, and supporting a smooth restaurant operation, you contribute directly to a memorable visit that enhances both the dining and overall gaming experience for our guests.

Responsibilities

Where You'll Make an Impact:

• Responsible for acknowledging guests in a friendly and timely manner.
• Responsible for knowledge of the menu and being able to make confident recommendation to the guests.
• Responsible for acquiring and validating a method of payment for all extra food and beverage service in the restaurant. Responsible for taking orders from guests, recommending food choices, and presenting food. Assisting in clearing tables, transporting dirty dishes and linen to a bus cart. Cleaning work station and wait stand at end of shift.
• Enhances the gaming and dining experience of guests to Live Casino, with prompt, efficient, service and interaction with guests.
• Help with the execution and delivery of In-Room Dining orders when applicable.
• Other duties as assigned.

Skills to Help You Succeed:

• Ability to use fountain soft drink, tea and coffee machines.
• Ability to read and write basic instructions.
• Knowledge of Alcohol Beverage Control laws, health regulations, and PPE (Personal Protective Equipment).
• Ability to communicate in English and fluently in either Chinese, Japanese, Korean, Vietnamese & other Asian language.
• Ability to organize and be creative. Knowledge of sanitation and health department regulations for safe handling of food.

Qualifications

Must-Haves:

• A high school diploma or GED equivalent is preferred. A high level of customer service training would be a plus.
• One (1) to three (3) years of experience in casual, buffet and or fine dining restaurant.
• Must be able to obtain and maintain the necessary license as mandated by the Maryland Lottery and Gaming Control Agency.
• Alcohol Beverage Card is also required.

Physical Requirements:

• Ability to stand and walk continually throughout a scheduled shift
• Ability to bend, stoop and reach while carrying dishes, glasses and serving tray.
• Ability to push bus cart and carry trash/linen bags weighing up to 35 pounds.

Please note that this is a union position, and individuals in this role may be required to pay applicable union dues and fees.

What We Offer

Perks We Offer You

• Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents. Other benefits for full-time and part-time Team Members include:
  • Free Basic Life Insurance
  • Free Short Term & Long-Term Disability
  • Generous retirement savings options
  • Paid Time Off
  • Tuition Reimbursement
• On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
• Training and pathways for career growth
• Robust Rewards & Recognition Programs
• Annual Merit Based Pay Increases
• Discretionary Performance Bonuses
• Discretionary Service Bonuses
• Free parking
• Free food and discounted meals
• Live! Hotel, Food & Beverage, and Entertainment Discounts

Life at Live!

Individuals chosen to be part of the Live! Team can expect:

• To be part of an exciting experience unlike any other in the market.
• To be given the power and responsibility to put service and community first.
• To come together as a strong team, while valuing and celebrating our diversity.
• To be given the tools, resources, and opportunity to grow in their career.
• To work hard and have fun.
• Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
• The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency!
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.