Video Surveillance & Access Control Tech, Level II

First Bank (FBNC); Greensboro (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

First Bank (FBNC) is seeking an IT Level II Technician focused on video surveillance and access control. The role installs, configures, tests, and maintains cameras, door controllers, badge readers, and related security hardware.

You will program software, manage event configurations, and troubleshoot complex hardware and network issues. With responsibilities across coordination with Facilities and Security, you will also document assets, support changes, and ensure compliance with bank

Qualifications

• Associate degree or higher in a related field preferred.
• Two years' experience deploying video surveillance and access control systems.
• Ability to travel to client locations and work in a high-pressure environment.
• Strong troubleshooting skills for hardware, network, and configuration issues.
• Excellent written and verbal communication with stakeholders.

Responsibilities

• Install, configure, test, and support surveillance cameras, recording platforms, access control panels, door controllers, and related hardware.
• Program and maintain surveillance and access control software, including schedules, permissions, and event configurations.
• Troubleshoot cameras, cabling, network, PoE, door hardware, and system integrations.
• Perform preventive maintenance and ensure reliable recording, monitoring, and access operations.
• Coordinate with Facilities, Security, and vendors on installations, upgrades, and relocations.
• Maintain documentation: inventory, IP addresses, locations, licensing, and vendor support.
• Support badge credential changes and ensure least-privilege access practices.

Skills

Communication skills

Troubleshooting

Teamwork

Learning quickly

Interpersonal skills

Education

Associate's degree in computer science or related field

Tools

Video surveillance hardware

Access control systems

Networking basics

Cabling standards

Badge readers

Job description

First Bank (FBNC) is seeking an IT Level II Technician focused on video surveillance and access control. The role installs, configures, tests, and maintains cameras, door controllers, badge readers, and related security hardware.

You will program software, manage event configurations, and troubleshoot complex hardware and network issues. With responsibilities across coordination with Facilities and Security, you will also document assets, support changes, and ensure compliance with bank