Video Support Technician

The Hawai'i State Senate; Honolulu (HI); On-site; USD 39,000 - 45,000; Full time

Benefits offered by this job

Insurance

Temporary assignment

Job summary

The Hawai'i State Senate is seeking tech-savvy Video Support Technicians to assist with live video production, AV systems, and virtual event support during the 2027 legislative session. Working at the Hawaii State Capitol, you will be responsible for ensuring smooth video conferencing, camera operations, and livestreaming for legislative meetings and public hearings.

You will set up and operate conference room AV, manage Zoom and other platforms, run PTZ cameras and livestreams to YouTube,

Qualifications

• Strong computer literacy with the ability to manage multiple applications at once.
• Proficiency with videoconferencing software (Zoom, Teams, Webex).
• Experience with multi-camera production, streaming platforms, and AV systems preferred.

Responsibilities

• Video Conferencing & AV Support: Set up, operate, and troubleshoot conference room AV equipment and manage platforms like Zoom for Senate hearings.
• Camera Operation & Livestreaming: Operate PTZ cameras and hardware production switchers to run livestreams to YouTube.
• System Management: Manage applications for video signal routing, on-screen graphics/titling, and live meeting facilitation.
• Technical Troubleshooting: Provide real-time support to legislators, staff, and the public to resolve audio, video, or connectivity issues.
• Team Coordination: Collaborate with the Senate Data Systems IT team to maintain equipment reliability and document procedures.

Skills

Computer literacy

Videoconferencing software

Multi-camera production

AV systems

Troubleshooting

Communication

Time management

Education

Bachelor's degree preferred

Tools

Zoom

Teams

Webex

Job description

The Hawaii State Senate is seeking tech-savvy Video Support Technicians to assist with live video production, audiovisual (AV) systems, and virtual event support during the 2027 legislative session. Working at the Hawaii State Capitol, you will be responsible for ensuring smooth video conferencing, camera operations, and livestreaming for legislative meetings and public hearings.

Examples of Duties

• Video Conferencing & AV Support: Set up, operate, and troubleshoot conference room AV equipment and manage platforms like Zoom for Senate hearings.
• Camera Operation & Livestreaming: Operate PTZ cameras and hardware production switchers to run high-quality livestreams to YouTube.
• System Management: Manage applications for video signal routing, on-screen graphics/titling, and live meeting facilitation.
• Technical Troubleshooting: Provide real-time support to legislators, staff, and the public to quickly resolve audio, video, or connectivity issues.
• Team Coordination: Collaborate with the Senate Data Systems IT team to maintain equipment reliability and document operational procedures.

Typical Qualifications

Education

• Bachelor's degree preferred, but not required.

Core Competencies

• Strong computer literacy with the ability to manage multiple applications at once.
• Proficiency with videoconferencing software (Zoom, Teams, Webex).
• Experience with multi-camera production, streaming platforms, and AV systems preferred.
• Excellent troubleshooting, communication, customer service, and time management skills.

Other

• Must be able to work in-person at the Hawaii State Capitol in Honolulu, Oahu.
• Open to U.S. citizens, nationals, or permanent residents.

Benefits & Details:

• Salary: $3,500-$4,000 per month for full-time positions, commensurate with experience and responsibilities
• Medical, dental, and vision insurance.
• Temporary position: January 2027 - May 2027.