Video Monitor Technician

MercyOne; Waterloo (IA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Full benefits package

Career growth opportunities

Job summary

MercyOne Northeast Iowa seeks a Video Monitor Technician to provide vigilant video monitoring, document activities accurately, and report unsafe conditions. The role supports patient safety within a hospital environment and requires adherence to safety procedures and protocols.

The position is full-time on rotating shifts, with weekend and holiday rotation, and offers a full benefits package and growth opportunities within MercyOne Health System.

Qualifications

• Requires reading, writing and understanding English for reports.
• Ability to handle stressful situations and priorities.
• Commitment to safety and patient care at all times.

Responsibilities

• Observe patients via video monitoring to ensure safety.
• Document activities in a complete, accurate manner.
• Report unsafe conditions and assist as needed.
• Follow emergency procedures and use PPE as required.

Skills

Observation & reporting

Interpersonal communication

Written reports

Stress tolerance

Cooperation & teamwork

Customer service

Time management

Education

High School or GED

Job description

Video Monitor Technician

Join the MercyOne Family! We are looking to hire a Video Monitor Technician!

Employment Type

Full time

Shift

Rotating Shift

Description

Join the MercyOne Family! We are looking to hire a Video Monitor Technician! As a Video Monitor Technician at MercyOne, you will provide video monitoring services that seek to create a safe and secure environment. Adheres to MercyOne performance expectations and performs all defined services and other related duties in accordance with MercyOne mission, vision and values.

Schedule

• Full time, 0.9 FTE (36 hours per week)
• 8-hour shifts
• Weekend and holiday rotation required

General Requirements

• Observe patients via video monitoring to ensure their safety by observing and reporting behaviors that are being demonstrated that may compromise either the safety of the patient or the staff.
• Document activities & services in a complete, accurate & timely manner according to regulations.
• Report any unsafe working conditions.
• Ask for assistance when needed to assure safety for all involved.
• Maintain a safe working environment and practices safe working habits.
• Completes required safety programs.
• Appropriately and consistently uses the personal protective equipment required of the job.
• Knows and can demonstrate departmental emergency procedures for fire, disaster and other emergency situations.
• Reports and removes unsafe equipment/furniture.
• Asks for assistance when needed to assure safety for all involved.
• Maintains a safe working environment and practices safe working habits.

Minimum Qualifications

• High School or Equivalent (GED) preferred
• Mandatory Reporter Training
• Ability to write complete and accurate department reports.
• Able to deal effectively with stressful/emergent situation and time constraints.
• Demonstrate a cooperative, courteous, dependable working environment with multiple priorities.
• Effective interpersonal communication skills – listening, verbally and written.
• Commitment to a high standard of customer service
• Plan and organize work to complete in a timely, detailed and orderly manner
• Establish and collaborate to maintain effective working relationships
• Creative and positive problem-solving skills

Requires the ability to read, write and understand the English language, and communicate effectively with patients, visitors, staff and physicians while performing their job duties.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

Ministry/Facility Information

MercyOne Northeast Iowa

provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments:

• MercyOne Waterloo Medical Center, an Area Level III Trauma Center and an accredited chest pain center
• MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation
• MercyOne Oelwein Medical Center, Community Level IV Trauma Designation

With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa.

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Visit MercyOne on LinkedIn, Facebook, Instagram, YouTube, and Twitter!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.