Video Management System Administrator

Optomi; Charlotte (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

Optomi, in partnership with a leading energy organization, is seeking a Video Management System Administrator to support and maintain enterprise physical security and video surveillance systems. The role focuses on administering Avigilon ACC, managing IP cameras, and NVR infrastructure across multiple sites.

You will troubleshoot system and network issues, maintain ONVIF integrations, and uphold cybersecurity standards, Active Directory, and Windows 11 administration to ensure reliable video

Qualifications

• Experience administering Video Management Systems (VMS).
• Hands-on with Avigilon ACC 7/8 is preferred.
• Strong Windows 11, Active Directory, and IP networking experience.

Responsibilities

• Deploy, configure, and administer Avigilon ACC NVR servers and clients.
• Install and maintain Avigilon and Axis IP cameras, including firmware updates and ONVIF integrations.
• Monitor system health, storage, and performance across multiple servers and locations.
• Configure video analytics, recording rules, alarms, and detection zones.
• Maintain Active Directory integrations, user roles, access rights, and security permissions.
• Troubleshoot camera, server, storage, network, and video quality issues.
• Coordinate integrations with access control and SIP/IP audio technologies.
• Manage Avigilon licensing, vendor support cases, and system upgrades.
• Maintain cybersecurity standards including patching and secure remote access.
• Support evidence exports and chain-of-custody documentation.
• Maintain technical documentation and SOPs.

Skills

VMS administration

Windows 11

Active Directory

IP networking

NVR storage

ONVIF

Avigilon ACC 7/8

Axis cameras

Cybersecurity best practices

Documentation

Tools

Avigilon ACC

Axis IP cameras

ONVIF integrations

Job description

Optomi, in partnership with a leading energy organization, is seeking a Video Management System Administrator to support and maintain enterprise physical security and video surveillance systems.

This role focuses on administering Avigilon ACC video management platforms, supporting IP cameras and NVR infrastructure, troubleshooting system and network issues, and maintaining integrations with other security technologies. The ideal candidate has hands-on experience with enterprise Video Management Systems (VMS), preferably Avigilon ACC 7/8, along with strong Windows administration, Active Directory, and IP networking experience.

What the Right Candidate Will Enjoy

• Supporting enterprise-level video management and physical security systems.
• Working hands-on with Avigilon and Axis IP camera technologies.
• Managing and troubleshooting critical security infrastructure across multiple sites.
• Collaborating with IT, Security Operations, and third-party technology vendors.
• Working with video analytics, system integrations, and enterprise security technologies.

What Type of Experience Does the Right Candidate Have?

• Experience working in a large corporate enterprise environment.
• Hands-on administration and support of Video Management Systems (VMS), preferably Avigilon ACC 7/8.
• Experience configuring and supporting Avigilon and Axis IP cameras, including ONVIF integrations.
• Strong Windows 11, Active Directory, Remote Desktop, and Microsoft 365/Azure AD experience.
• Knowledge of TCP/IP networking, LAN/WAN, VLANs, QoS, PoE switches, firewalls, NAT, and routing.
• Experience with NVR servers, storage provisioning, RAID, and video technologies such as H.264/H.265.
• Familiarity with access control, intercom, PSIM, and SIP/IP audio integrations.
• Proficiency with Microsoft Office, SharePoint, and Teams.
• Strong troubleshooting, documentation, communication, and problem-solving skills.
• Understanding of cybersecurity best practices and evidence management procedures.

What Are the Responsibilities of the Right Candidate?

• Deploy, configure, and administer Avigilon ACC 7/8 NVR servers and clients.
• Install, configure, and maintain Avigilon and Axis IP cameras, including firmware updates and ONVIF integrations.
• Monitor system health, storage allocation, and performance across multiple servers and locations.
• Configure video analytics, recording rules, alarms, detection zones, and system alerts.
• Maintain Active Directory integrations, user roles, access rights, and security permissions.
• Troubleshoot camera, server, storage, network, and video quality issues.
• Coordinate integrations with access control, intercom, PSIM, and SIP/IP audio technologies.
• Manage Avigilon licensing, vendor support cases, and system upgrades.
• Maintain cybersecurity standards, including patching, secure remote access, and password policies.
• Support evidence exports, chain-of-custody documentation, and audit requirements.
• Maintain technical documentation, deployment records, SOPs, and training materials.

Team Overview

The Video Management System Administrator will be working closely with IT, Security Operations, and third-party vendors. The team supports enterprise physical security infrastructure and values system reliability, operational excellence, technical troubleshooting, and cybersecurity compliance.