Victim Witness Assistant

CGS Federal (Contact Government Services); Philadelphia (Philadelphia County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health, Dental, Vision

Life Insurance

401k

Flexible Spending Account

Paid Time Off

Holiday observance

Job summary

CGS is seeking a Victim Witness Assistant to join our legal team, supporting the mission of a large federal agency by aiding victims and witnesses throughout the legal process.

The role works with Victim Witness Coordinators and Specialists to relay case information, connect individuals with resources, and assist with court-related logistics while maintaining professional, compassionate service.

Qualifications

• Bachelor's degree in criminal justice or related field; trauma-informed training preferred.
• Minimum two years in victim services or criminal justice.
• Excellent communication, writing, and interpersonal skills.
• Ability to work collaboratively with federal, state, and local entities.
• Strong multitasking ability and ability to work under pressure.

Responsibilities

• Assist Victim Witness Coordinator and Specialists with court event logistics and witness preparation, including notifying employers and providing resources.
• Provide information to victims on schedule changes, defendant pleas, and incarceration details.
• Orient victims on the Crime Victim Compensation Program and eligibility.
• Respond to victim inquiries with initial screening and connect to community services based on needs.

Skills

Communication

Writing

Interpersonal skills

Team collaboration

Multitasking

Independent work

Cultural sensitivity

MS Office

Education

Bachelor's degree in criminal justice

Bachelor's degree in communication

Trauma-informed training

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Job description

Employment Type: Full Time, Mid-Level Department: Lega l

CGS is seeking a Victim Witness Assistant to join our team supporting the legal mission of a large federal agency. This position will allow candidates to demonstrate expertise in victim services and criminal justice while providing critical support to victims and witnesses throughout the legal process. The Victim Witness Assistant will work closely with Victim Witness Coordinators and Specialists to provide case‑related information, connect individuals with available resources and services, assist with court‑related logistics, and ensure victims and witnesses receive compassionate, timely, and professional support.

CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting‑edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

Job Duties

• Assist program Victim Witness Coordinator and Victim Witness Specialists with logistics of court events by assisting with issues concerning employer, preparing witnesses to testify by explaining processes and procedures and resources available to them (e.g., Victim Compensation Assistance Program, and other services) providing information on victim impact statements
• Provides information to victims on schedule changes, status of defendants’ pleas, trial results: status and term of defendants’ incarceration
• Orients victim on the Crime Victim Compensation Program and provides information on eligibility and application procedures
• Responds to victim inquiries by providing initial screening of victim concerns and determining eligibility for services based on prescribed criteria. In consultation with program Coordinator and Specialists and following USAO guidelines and instruction, provides routine information about community organizations that offer medical, psychological, legal, financial, shelter, childcare and employment services to victims and witnesses based on their unique needs

Job Requirements

• Bachelor’s degree in criminal justice, Communication, and trauma informed training
• At least two years working in the field of victim services and criminal justice
• Excellent communication, writing and interpersonal skills
• Must demonstrate the ability to work collaboratively as a team member and with other federal, state, county and local entities
• Strong ability to multitask and work under pressure
• Excellent ability to work independently
• Must interact appropriately, demonstrate sensitivity to crime victims from diverse communities, exercise good judgement and establish a rapport with various city state, and federal entities
• Proficiency in basic computer skills along with the knowledge of Word, Excel, Outlook, PowerPoint

Our commitment

Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting edge technology with world‑class personnel to deliver customized solutions that fit our clients’ specific needs. We are committed to solving the most challenging and dynamic problems.

For the past nine years we’ve been growing our government‑contracting portfolio, and along the way we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.

Here at CGS we value honesty through hard work and self‑awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

We care about our employees. Therefore, we offer a comprehensive benefits package:

• Health, Dental, and Vision
• Life Insurance
• 401k
• Flexible Spending Account (Health, Dependent Care, and Commuter)
• Paid Time Off and Observance of State/Federal Holidays

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.