Victim Notification Administrative Analyst

Chenega Agile Real Time Solutions, LLC

Washington (District of Columbia)

On-site

USD 46,000 - 76,000

Full time

14 days+

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Benefits offered by this job

Paid time off

Health insurance

Dental

Vision

401k

Flexible Spending Account

Commuter Benefits

Life and AD&D Insurance

Job summary

Chenega Agile Real Time Solutions, LLC seeks an Administrative Analyst to support FBI Victim Notification System operations on-site in Washington DC. The role focuses on administrative duties, data management, and collaboration with victim specialists to ensure timely notification and accurate records.

The ideal candidate has a Top Secret clearance, a Bachelor's degree (or equivalent experience), strong MS Word/Excel/Outlook skills, and experience with SharePoint.

Qualifications

Active Top Secret clearance is required.
Bachelor’s degree from an accredited university.
Education can be substituted with four (4) years of relevant experience in a professional environment performing similar administrative tasks.
Minimum of two (2) years of relevant experience in a professional environment.
Work schedules vary based on client needs and may require onsite Washington DC.
Ability to work onsite in Washington D.C. - Telework is not permitted.
Proficient in MS Word, MS Excel and MS Outlook.
Experience with SharePoint and data management.

Responsibilities

Support FBI victim services providers for administrative duties in conjunction with case management and the VNS.
Provide administrative support to VSD VSPs; answer phones, prepare reports, and track work.
Prepare memos and correspondence; generate labels using mail merge and handle confidential material.
Open, review, and prioritize mail; handle mail delivery and copies as needed.
Enter and maintain data; create reports for tracking and review; analyze data.
Serve as liaison with internal/external offices to ensure procedures are followed.
Develop and maintain organizational files and records, electronic or manual.
Assist in testing new or modified systems and procedures; provide training as needed.

Skills

MS Word

MS Excel

MS Outlook

Data analysis

Communication

Project management

Education

Bachelor’s degree

Experience substitute with four years

Tools

SharePoint

Sentinel

Job description

Summary

*Please note: This position is posted for future anticipated staffing requirements and may not reflect an immediate vacancy. Candidates who apply may be considered for current and future opportunities as they become available.

*Active Top Secret required

*Full onsite work in Washington D.C. required - Telework not permitted

Come join a company that strives for Extraordinary People and Exceptional Performance! Chenega Enterprise Systems & Solutions, LLC, a Chenega Professional Services company, is looking for a Victim Notification Administrative Analyst to work with FBI’s Victim Notification System (VNS) to help ensure that the FBI’s responsibility for timely notification is met. This position will provide full service administrative support to victim specialists (VSs) within the VSD. The goal behind providing full scope support is to lighten the administrative load for the direct service providers to victims, provide one central location for data management and storage, and to help maintain data accuracy inside of FBI systems and VSD databases. The victim notification analyst contractors shall develop expert knowledge on FBI systems, VSD databases and the Attorney General Guidelines for Victim and Witness Assistance in support of the FBI VSPs both in the field and at headquarters.

Our company offers employees the opportunity to join a team where there is a robust employee benefits program, management engagement, quality leadership, an atmosphere of teamwork, recognition for performance, and promotion opportunities. We actively strive to channel our highly engaged employees’ knowledge, critical thinking, and innovative solutions for our clients.

Responsibilities

The role of the victim notification analyst is to support FBI victim services providers for administrative duties in conjunction with case management and the VNS.
Provides administrative support to VSD VSPs. Answers phone, prepares reports, and tracks work.
Provides typing/word processing support (including spreadsheet applications) to include composing internal and external routine/non-routine memos and correspondence with minimal direction, obtaining appropriate approvals. May generate labels using mail merge. Completes standard office forms; handles confidential/secret subject matter frequently.
Opens, reviews, prioritizes and takes action on incoming mail within three business days; sends mail using appropriate mail carrier; sends/receives faxes and makes copies when needed.
Enters data, maintains information, manipulates and defines reports for specific tracking purposes (statistics, project status).
Generates reports, evaluates data and makes recommendations/summarizing trends for supervisor/Victim Specialist review. Material may largely consist of confidential information; requires use of judgment and discretion.
Serves as primary point of contact and primary source for clients/Victim Specialists and communicates using appropriate tact and discretion.
Develops, sets up, maintains and retrieves organizational files and records that are generally electronic or manual.
Communicates with appropriate internal and external offices to ensure that required procedures are followed.
Analyzes data and extracts and defines relevant information; interprets data for the purpose of determining past performance; identifies issues, provides alternative solutions, and resolves problems.
Processes information from the FBI’s official record management system (Sentinel), and SharePoint Sites located on the classified and unclassified enclaves.
Serves as a liaison between the coordinators, unit personnel and management, as well as communicates using appropriate tact and discretion.
Uses various software applications, such as spreadsheets, relational databases, to assemble, manipulate and/or format data and/or reports.
Establishes effective liaison and operational contact with internal clients and oversight of groups ensuring that project execution is administered in conformance with guidelines established by Department of Justice (DOJ) and FBI regulations.
Assists in testing new or modified systems to check functionality and business processes.
Assists in preparing recommendations for implementation of new or modified systems, work procedures, or organizational changes.
Develops relationships with internal partners/clients, which may require in person meetings or site visits.
Provides system training as needed and develops a training SOP with the VNS-Coordinator.
Proficiently performs all tasks outlined above, except those related to quality assurance.
Provides mentorship and training to new victim notification analysts

Qualifications

Active Top Secret clearance. Applicants must already hold this clearance; clearance sponsorship, processing, reinstatement, or upgrades cannot be provided by the employer.
Bachelor’s degree from an accredited University
Education can be substituted with four (4) years of relevant experience in a professional environment performing similar administrative tasks to those outlined above
Minimum of two (2) years of relevant experience in a professional environment
Work schedules vary based on client needs and may range from 7:00 AM - 4:30 PM to 9:30 AM - 6:00 PM. Assigned shifts, work hours, and schedules are subject to change in accordance with client requirements and operational needs.
Ability to work onsite in Washington D.C. -Telework is not permitted

Knowledge, Skills and Abilities:

Able to prepare and modify documents including correspondence, reports, drafts, memos and e-mails
Experience and be proficient in MS Word, MS Excel and MS Outlook
Manipulating data in Microsoft Excel 2008 or later version to include:
- Creating new spreadsheets
- Entering data, auto fill features, adding and adjusting columns and rows
- Sorting, Filtering and Freezing Panes
- Moving and copying worksheets within a workbook
- Separating data in one cell to multiple cells using Text – to – Columns
- Grouping data together using the Concatenate function
- Working knowledge of basic excel formulas
Experience in prioritization of projects and have strong problem-solving skills, good research skills and attention to detail
Able to work effectively with others and have good interpersonal skills
Program and project management experience
Able to coordinate/facilitate/lead meetings & conference calls, etc. with internal and external customers
Experience creating and giving formal presentations
Experience using Microsoft SharePoint and Microsoft Outlook.
Experience and proficiency utilizing, building, and updating Microsoft SharePoint Websites.