Vice President, Underwriting Support Manager

Sompo; San Francisco (CA); On-site; USD 155,000 - 190,000; Full time

Benefits offered by this job

Health insurance

Dental benefits

Vision benefits

401(k) Retirement Savings Plan

Paid time off

Parental leave

Employee Assistance Program

Tuition reimbursement

Job summary

Sompo is seeking a VP, Underwriting Support Manager to lead our North America Property Team. This role will oversee a team of underwriting support staff, ensuring efficient workflows and strong collaboration with underwriting, CAT, claims, and other partners.

Location flexibility includes New York, Chicago, Alpharetta, San Francisco, or Los Angeles, reflecting Sompo's commitment to a connected, career-building environment.

Qualifications

• 10+ years of managerial experience with similar duties.
• Bachelor’s Degree preferred.
• Strong leadership and communication skills.
• Extensive experience with Guidewire PolicyCenter and related tools.

Responsibilities

• Manage a team of managers and underwriting associates including hiring, training, mentoring, and performance management.
• Establish workflows to reduce manual processes and gain efficiencies.
• Collaborate with underwriting managers to support teams and drive improvements.
• Manage processes for internal and external audits.
• Oversee monthly premium bookings and overdue premium processes.
• Lead headcount and workload management; develop performance metrics.

Skills

Leadership

Guidewire PolicyCenter

Communication

Problem solving

MS Office / Adobe Acrobat

Organizational skills

Education

Bachelor's degree

Tools

MS Office

Adobe Acrobat

Job description

Sompo has a unique opportunity for a VP, Underwriting Support Manager in our North America Property Team.

The Underwriting Support Manager will be responsible for managing a team of underwriting support staff, ensuring proper processes and workflows are in place. They will also be responsible for meeting monthly premium bookings and working closely and effectively with various partners such as underwriting, CAT team, centralized support groups, claims and more.

Location: This position can be based out of any of our Sompo offices such as New York, NY, Chicago, IL, Alpharetta, GA, San Francisco, CA or Los Angeles, CA. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long-lasting careers.

What You’ll Be Doing

• Manage a team of people managers and underwriting associates which will include hiring, training, mentoring, and managing performance
• Establish workflows to reduce or eliminate manual processes and gain efficiencies
• Collaborate with underwriting managers to ensure underwriting teams are providing effective support and address opportunities for improvement
• Manage processes for internal and external audits
• Manage monthly premium bookings and overdue premium processes
• Lead and/or support head count and workload management
• Identifies and develops operational performance metrics and assists management in reporting on key performance indicators
• Participate in value stream mapping and other cross functional projects to create process efficiencies
• Create culture of continuous improvement
• Perform ad hoc projects as needed
• Provide backup to other managers as necessary

What You’ll Bring

• 10 plus years of managerial experience with similar duties
• Bachelor’s Degree Preferred
• Strong leadership skills
• Strong problem solving and decision-making abilities
• Strong written and oral communication skills
• Extensive experience with Guidewire PolicyCenter
• Technical capabilities such as Microsoft Office Suite and Adobe Acrobat
• Strong planning and organizational skills with the ability to handle multiple tasks efficiently

Salary Range: $155,000-$190,000 Actual compensation for this role will depend on several factors including the cost of living associated with your work location, your qualifications, skills, competencies, and relevant experience.

At Sompo, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees.

Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance.

Summary

We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents. Below is a summary of our current comprehensive U.S. benefit programs:

• Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution
• Pharmacy benefits with mail order options
• Dental benefits including orthodontia benefits for adults and children
• Vision benefits
• Health Care & Dependent Care Flexible Spending Accounts
• Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children
• Company-paid Disability benefits with very competitive salary continuation payments
• 401(k) Retirement Savings Plan with competitive employer contributions
• Competitive paid-time-off programs, including company-paid holidays
• Competitive Parental Leave Benefits & Adoption Assistance program
• Employee Assistance Program
• Tax-Free Commuter Benefit
• Tuition Reimbursement & Professional Qualification benefits

In today’s world, what do we stand for?

Ethics and integrity are the foundation of delivering on our commitment to you. We believe that core values drive success, and that when relationships are held in the highest regard, there is nothing that cannot be accomplished. At Sompo, our ring is more than a logo, it is a symbol of our promise. Click here to learn more about life at Sompo.

Sompo is an equal opportunity employer and we intentionally value inclusion and diversity. Above all, we want you to work in an environment that respects everyone’s unique contributions – we are passionately committed to equal opportunities. We do not discriminate based on race, color, religion, sex orientation, national origin, or age.