Vice President, Technology Service Desk/On-Site Support I

Information Technology Senior Management Forum; New York (NY); On-site; USD 92,000 - 170,000; Full time

Job summary

BNY Mellon, a leading global financial services company, seeks an AV Events Technician for its Global Workplace Experience and Design team in NYC. You'll be responsible for operating production equipment, organizing audio logistics, and ensuring seamless AV operations at events. This role requires strong technical skills and years of industry experience.

Benefits

Competitive compensation

Generous paid leaves

Health and wellbeing programs

Qualifications

• 6-8 years of experience in technical and customer support.
• Experience in the financial services industry is a plus.

Responsibilities

• Operating production equipment for events.
• Organizing audio equipment for events.
• Assisting AV Operations team with troubleshooting.

Skills

Microphone maintenance

Video routing systems

Communication

Documentation

Education

Bachelor's degree in a related discipline

Job description

AV Events Technician

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets.Every day around the globe, our 50,000+ employees bring the power of their perspective to the table tocreate solutions with our clients that benefit businesses, communities and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We’re seeking a future team member for the role of AV Events Technician to join our Global Workplace Experience and Design team. This role is located in NYC, NY 240 Greenwich Street ONSITE 5 days in office required).

In this role, you’ll make an impact in the following ways:

• Operating production equipment to conducting events
• Organizing audio equipment such as wireless lavaliers and handhelds
• Partaking in event logistic consultation and information gathering and documentation
• Assisting AV Operations team with troubleshooting of video conference equipment and systems

To be successful in this role, we’re seeking the following:

• Experienced in microphone maintenance and organization such as wireless lavaliers and handhelds
• Adept knowledge and understanding of video routing systems
• Strong communication and documentation skills
• Bachelor's degree in a related discipline or equivalent work experience required. 6-8 years of experience in technical and customer-support required experience in the securities or financial services industry is a plus.

At BNY, our culture speaks for itself. Here’s a few of our awards:

• America’s Most Innovative Companies, Fortune, 2024
• World’s Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
• Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
• “Most Just Companies”, Just Capital and CNBC, 2024
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloomberg’s Gender Equality Index (GEI), 2023

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $92,000 and$170,000peryearat the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and company- sponsored benefit programs.

This position is at-will and the Company reserves the right to modify base (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance and market factors.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.