Vice President, Supplier Governance Operations & Insights

JPMorgan Chase & Co.; Plano (TX); On-site; USD 150,000 - 210,000; Full time

Job summary

JPMorgan Chase & Co. in Plano seeks a Vice President to lead third-party governance and deliver executive insights on supplier risk. You will guide portfolio governance, stakeholder outreach, and concise reporting to leadership across Consumer Banking and ICB groups.

You will collaborate with business, risk, controls, operations and technology to align priorities, resolve dependencies, and mature event management with clear escalation and action plans.

Qualifications

• Minimum of 7 years of experience in program management, risk management, controls, governance, operations or change management.
• Demonstrated experience leading complex, cross-functional programs with multiple stakeholders and executive-level visibility.
• Working knowledge of risk and control principles, including issue identification, escalation and remediation.
• Strong written and verbal communication skills for governance routines and executive materials.
• Ability to translate evolving risk and business needs into priorities, processes and deliverables.
• Demonstrated ability to build trusted partnerships across business, risk, controls, operations and technology teams.
• Bachelor's degree required.

Responsibilities

• Lead program governance for a portfolio of continuous-improvement initiatives with integrated plans and performance measures.
• Drive operational excellence into day-to-day processes and reporting frameworks.
• Deliver concise executive status reporting highlighting progress, outcomes, concerns, trade-offs and actions.
• Identify, assess, escrow and monitor third-party risk signals and translate insights into prioritization decisions.
• Mature event and incident management practices with clear escalation paths and actionable follow-ups.
• Partner with business, risk, controls, operations and technology teams to align priorities and resolve cross-functional dependencies.

Skills

Program management

Risk management

Governance

Stakeholder management

Executive communication

Change management

Education

Bachelor's degree

Job description

Lead streamlined operations for supplier governance and turn third-party performance metrics and reporting into executive-level insights on business risk. Help build a modern, insight-focused approach to third-party governance while driving operational excellence in current state processes and platforms. You will join a collaborative team that connects business priorities, subject-matter expertise, and emerging-risk insights. Together, we will strengthen governance, improve how change is prioritized and delivered, and help leaders act with clarity when new risks, events and incidents arise.

As a Vice President in Third-Party Governance supporting Consumer and Community Banking and International Consumer Banking (ICB), you will strengthen operations and drive proactive risk insights across the organization. You will lead program management for a portfolio of reporting frameworks, prioritize stakeholder outreach, and provide clear executive reporting on supplier assessments, risks and decisions.

Job responsibilities

• Lead program governance for a portfolio of continuous-improvement initiatives by establishing integrated plans, milestones, dependencies, governance routines and performance measures that drive accountability, timely decisions and measurable outcomes.

• Drive operational excellence into day-to-day processes and reporting frameworks.

• Deliver concise executive status reporting that highlights progress, outcomes, emerging concerns, trade-offs and required actions.

• Identify, assess, escrow and monitor relevant third-party risk signals, and translate resulting insights into prioritization decisions and opportunities to strengthen the third-party risk framework.

• Mature event and incident management practices that clarify roles, escalation paths, communications and follow-up actions, while capturing lessons learned and recommending practical process, data and tooling enhancements.

• Partner with business, risk, controls, operations, technology and subject-matter experts to align priorities and resolve cross-functional dependencies.

Required qualifications, capabilities, and skills

• Minimum of 7 years of experience in program management, risk management, controls, governance, operations or change management.

• Demonstrated experience leading complex, cross-functional programs with multiple stakeholders, dependencies and executive-level visibility, while managing competing priorities, exercising sound judgment and maintaining delivery momentum.

• Working knowledge of risk and control principles, including issue identification, escalation, remediation and sustainable process design.

• Strong written and verbal communication skills, with experience developing governance routines, status reporting, decision materials and executive communications that influence stakeholders, facilitate decisions and provide clarity to senior leaders.

• Strong analytical and problem-solving skills, with the ability to synthesize qualitative and quantitative information and translate ambiguous or evolving risk and business needs into clear priorities, processes, roles and actionable deliverables.

• Demonstrated ability to build trusted partnerships across business, risk, controls, operations and technology teams.

• Bachelor's degree

Preferred qualifications, capabilities, and skills

• Experience with third-party risk management, supplier governance, operational risk, resiliency or event and incident management.

• Experience designing or maturing emerging-risk sensing, assessment, monitoring or reporting practices.

• Experience supporting transformation portfolios, operating-model design or enterprise change initiatives.

• Familiarity with workflow, reporting, analytics or automation tools used to improve governance and management insight.