Vice President, Strategic Account Management

Johnson & Johnson Co.; Trenton (NJ); Vor Ort; USD 199.000 - 367.000; Vollzeit

Benefits dieser Stelle

Vacation 120 hours/yr

Sick leave 40 hours/yr

Holiday pay 13 days/yr

Parental Leave 480 hours/yr

Zusammenfassung

Johnson & Johnson Health Care Systems Inc. seeks a Vice President, Strategic Account Management to lead enterprise account strategy across the largest U.S. healthcare customers. This field-based role requires travel to Titusville, NJ for leadership meetings and aligns with SCG goals.

You will collaborate across Commercial, Market Access, Medical Affairs, and Policy to shape account plans, develop executive relationships, and drive sustainable growth while improving patient access.

Qualifikationen

• Bachelor's degree required.
• 15+ years of progressive leadership experience across healthcare, pharmaceuticals, strategic account management, market access, sales, marketing, commercial strategy, or related functions, with a sustained record of business results.
• Significant experience leading large, diverse customer-facing organizations and developing senior leaders, including accountability for succession, capability building, and complex talent decisions.
• Deep understanding of the U.S. healthcare ecosystem and demonstrated external perspective, including providers, IDNs, GPOs, payers, reimbursement and payment models, customer economics, healthcare policy, and government or regulatory dynamics.
• Demonstrated success leading complex, enterprise-scale work in highly matrixed organizations, with strategic and delivery accountability across multiple functions and stakeholders.
• Proven ability to influence senior executives and external customer leaders, make disciplined trade-offs amid ambiguity, and deliver enterprise business results through strategic partnerships.

Aufgaben

• Lead enterprise regional Strategic Account Management strategy and execution for Johnson & Johnson Innovative Medicine's largest healthcare customers.
• Direct organizations responsible for GPO, institutional, regional, and enterprise customer engagement.
• Develop and maintain executive-level relationships with key healthcare stakeholders and customer leaders.
• Shape and execute enterprise account planning, KAM360 capabilities, and customer-centric business solutions that translate customer insights into commercial, access, portfolio, and resource-allocation decisions.
• Lead through a highly matrixed environment, integrating Commercial, VAP, Medical Affairs, Value & Evidence, Pricing, Contracting, Finance, Legal, Healthcare Compliance, Policy, and Operations to deliver aligned enterprise customer strategies.
• Develop an external perspective by anticipating and responding to changes in payer and provider systems, reimbursement, healthcare policy, customer consolidation, market dynamics, and government or regulatory priorities.
• Lead business transformation and change by establishing scalable governance, operating models, performance standards, and digitally enabled ways of working, including the use of advanced analytics and AI to improve insight generation and execution.
• Lead and develop diverse teams, strengthen succession pipelines, and navigate challenging or complex talent situations while building an inclusive, high-performing, customer-focused culture.

Kenntnisse

Account Management

Leadership

Strategic Planning

Negotiation

Healthcare Sales

Stakeholder Management

Ausbildung

Bachelor's degree

Jobbeschreibung

Job Function

Pharmaceutical Sales

Job Sub Function

Key Account Management - Pharm (No Commission)

Job Category

People Leader

All Job Posting Locations

Titusville, New Jersey, United States of America

Job Description

Johnson & Johnson Health Care Systems Inc. (Strategic Customer Group, SCG) is recruiting for a Vice President, Strategic Account Management. This is a U.S., field-based role with travel required to Titusville, NJ for leadership meetings as needed.

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

Position Summary

The Vice President, Strategic Account Management is responsible for leading Johnson & Johnson Innovative Medicine's enterprise account strategy across the largest and most influential healthcare customers in the United States. This leader oversees a national organization accountable for creating, improving, and defending product access while building strategic partnerships across Integrated Delivery Networks (IDNs), Group Purchasing Organizations (GPOs), regional commercial payer customers, government entities (VA/DoD, etc.), and other complex healthcare systems. Success requires deep customer and market access experience, the ability to shape commercial customer strategy across the value chain, and leadership of a complex, matrixed business environment.

As a member of the SCG Leadership Team, the Vice President shapes long-term customer and portfolio strategy, drives enterprise transformation and cross-functional execution, and partners with senior leaders across Commercial, Market Access, Medical Affairs, Value & Evidence, Pricing, Contracting, Strategy, Operations, Finance, Legal, Healthcare Compliance, and Policy. The role converts external customer, payer, provider, policy, and market insights into integrated strategies that deliver sustainable growth and improved patient access across a diverse portfolio.

Key Responsibilities

• Lead enterprise regional Strategic Account Management strategy and execution for Johnson & Johnson Innovative Medicine's largest healthcare customers.
• Direct organizations responsible for GPO, institutional, regional, and enterprise customer engagement.
• Develop and maintain executive-level relationships with key healthcare stakeholders and customer leaders.
• Shape and execute enterprise account planning, KAM360 capabilities, and customer-centric business solutions that translate customer insights into commercial, access, portfolio, and resource-allocation decisions.
• Lead through a highly matrixed environment, integrating Commercial, VAP, Medical Affairs, Value & Evidence, Pricing, Contracting, Finance, Legal, Healthcare Compliance, Policy, and Operations to deliver aligned enterprise customer strategies.
• Develop an external perspective by anticipating and responding to changes in payer and provider systems, reimbursement, healthcare policy, customer consolidation, market dynamics, and government or regulatory priorities.
• Lead business transformation and change by establishing scalable governance, operating models, performance standards, and digitally enabled ways of working, including the use of advanced analytics and AI to improve insight generation and execution.
• Lead and develop diverse teams, strengthen succession pipelines, and navigate challenging or complex talent situations while building an inclusive, high-performing, customer-focused culture.

Qualifications

Required

• Bachelor's degree required.
• 15+ years of progressive leadership experience across healthcare, pharmaceuticals, strategic account management, market access, sales, marketing, commercial strategy, or related functions, with a sustained record of business results.
• Significant experience leading large, diverse customer-facing organizations and developing senior leaders, including accountability for succession, capability building, and complex talent decisions.
• Deep understanding of the U.S. healthcare ecosystem and demonstrated external perspective, including providers, IDNs, GPOs, payers, reimbursement and payment models, customer economics, healthcare policy, and government or regulatory dynamics.
• Demonstrated success leading complex, enterprise-scale work in highly matrixed organizations, with strategic and delivery accountability across multiple functions and stakeholders.
• Proven ability to influence senior executives and external customer leaders, make disciplined trade-offs amid ambiguity, and deliver enterprise business results through strategic partnerships.

Preferred

• MBA or advanced degree.
• Broad experience across enterprise account management, market access, commercial strategy, pricing, contracting, GTN management, portfolio strategy, or business planning.
• Experience across multiple therapeutic areas, products or markets at different lifecycle stages, including launch, growth, mature, or competitive environments.
• Experience leading an enterprise transformation, new operating model, innovation initiative, or other cross-functional program with broad strategic, financial, operational, or talent impact.
• Experience applying advanced analytics, digital capabilities, or AI to inform strategy, improve customer insight, and strengthen commercial execution.
• Global or cross-cultural leadership experience, or accountability for an enterprise role or project with impact beyond a single business or function.

Leadership Profile

The successful candidate is an enterprise commercial leader with exceptional strategic agility, executive presence, customer-centricity, and the ability to lead through complexity and change. They bring a broad portfolio of critical experiences—including shaping commercial strategy, leading matrixed and diverse teams, navigating payer and market access dynamics, building deep customer partnerships, and translating external insights and advanced technologies into business action. They demonstrate learning agility, sound judgment, and a proven record of building high-impact partnerships that advance business performance and patient access.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center ([e-mail]) or contact AskGS to be directed to your accommodation resource.

Required Skills

Preferred Skills: Account Management, Alliance Formation, Budget Management, Business Alignment, Customer Centricity, Customer Experience Management, Developing Others, Inclusive Leadership, Leadership, Negotiation, Objectives and Key Results (OKRs), Pharmaceutical Sales Marketing, Revenue Management, Sales Prospecting, Sales Trends, Strategic Sales Planning, Strategic Thinking

Salary

The anticipated base pay range for this position is :

$199,000.00 - $366,850.00

Pay Transparency

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

This position is eligible to participate in the Company’s long-term incentive program.

Benefits

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

Vacation -120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year

Holiday pay, including Floating Holidays -13 days per calendar year

Work, Personal and Family Time - up to 40 hours per calendar year

Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child

Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year

Caregiver Leave - 80 hours in a 52-week rolling period10 days

Volunteer Leave - 32 hours per calendar year

Military Spouse Time-Off - 80 hours per calendar year