Vice President, Servicing Analytics

Jobtailor; BLOOMINGTON (MN); On-site; USD 120,000 - 180,000; Full time

Job summary

Jobtailor in Bloomington, MN, is seeking a senior analytics leader to drive the analytical framework for mortgage servicing and asset management.

You will own data quality from sub-servicers, develop predictive models, dashboards, and KPI reporting, and partner with executives to guide strategy.

Qualifications

• Bachelor’s degree in Finance, Economics, Statistics, Mathematics, Data Science, Business Analytics, or a related field.
• 8+ years of experience in mortgage servicing, asset management analytics, portfolio analytics, risk analytics, or related discipline.
• Strong understanding of residential mortgage servicing, delinquency management, loss mitigation, foreclosure processes, and servicing operations.
• Advanced analytical and statistical modeling experience.
• Experience with large loan-level datasets and SQL.
• Proficiency with BI tools (Power BI/Tableau) and Excel.
• Preferred: experience with non-QM mortgage products and business-purpose lending.
• Master's degree in a quantitative field preferred.

Responsibilities

• Lead analytical framework supporting servicing oversight and asset management.
• Own servicing data from sub-servicers and ensure quality.
• Establish data governance standards, definitions, and reporting methods.
• Design and maintain portfolio reports, dashboards, and tools.
• Monitor performance, delinquency, and asset-level outcomes.
• Develop predictive models for delinquency, prepayment, and losses.
• Translate analytics into recommendations for senior leadership.
• Evaluate third-party servicer performance via scorecards and audits.

Skills

Mortgage servicing analytics

Statistical modeling

Advanced SQL

Power BI

Tableau

Data governance

KPI development

Delinquency management

Communication findings

Education

Bachelor's degree

Master's degree

Tools

Power BI

Tableau

Excel

Job description

• Lead the analytical framework supporting servicing oversight and asset management for business-purpose and consumer-purpose non-QM mortgage loan portfolios
• Own servicing-related data received from third-party sub-servicers
• Validate, reconcile, monitor, and govern servicing data quality
• Establish data governance standards, controls, documentation, data dictionaries, definitions, and reporting methodologies
• Partner with sub-servicers, technology teams, asset managers, and executive leadership to resolve discrepancies and improve reporting
• Design and maintain portfolio reporting packages, dashboards, and reporting tools
• Monitor portfolio performance, servicing effectiveness, borrower behavior, and asset-level outcomes
• Develop and track KPIs covering delinquency, default, loss mitigation, foreclosure, bankruptcy, liquidation, servicing responsiveness, and portfolio returns
• Identify portfolio trends, emerging risks, and opportunities
• Develop statistical models and forecasting methodologies for delinquency, prepayment, losses, defaults, and cash flows
• Support reserve, valuation, business planning, stress testing, and sensitivity analysis
• Translate analytical findings into recommendations for senior management
• Support loan-level decisions involving loss mitigation, workouts, foreclosure, liquidation, and servicing escalations
• Evaluate third-party servicer performance through scorecards, metrics, reviews, audits, and due diligence
• Assist in identifying loans requiring enhanced monitoring or intervention
• Report to the Executive Vice President - Asset Management & Service Oversight

Requirements

• Bachelor's degree in Finance, Economics, Statistics, Mathematics, Data Science, Business Analytics, or a related field
• 8+ years of experience in mortgage servicing, asset management analytics, portfolio analytics, risk analytics, or a related discipline
• Strong understanding of residential mortgage servicing, delinquency management, loss mitigation, foreclosure processes, and servicing operations
• Advanced analytical and statistical modeling experience
• Demonstrated experience working with large loan-level datasets
• Advanced SQL skills
• Proficiency with business intelligence and reporting tools, including Power BI, Tableau, or similar
• Advanced Microsoft Excel skills
• Strong ability to communicate analytical findings to technical and non-technical audiences
• Preferred: experience with non-QM mortgage products
• Preferred: experience with business-purpose lending and investor real estate loans
• Preferred: knowledge of consumer mortgage servicing regulations and servicing practices
• Preferred: experience developing predictive models, scorecards, and portfolio forecasting frameworks
• Preferred: master's degree in Statistics, Data Science, Finance, Economics, or a related quantitative field
• Maintain confidentiality and follow applicable laws, regulations, company policies, and procedures

Core Competencies

Demonstrates expertise in mortgage servicing and asset management analytics, with a strong focus on data governance, statistical modeling, and performance monitoring. Proficient in translating complex analytical findings into actionable insights for senior management.

Highest-signal resume keywords

• Mortgage Servicing Analytics
• Statistical Modeling
• Advanced SQL Skills
• Power BI Proficiency
• Data Governance Standards

ATS Optimization Keywords

Hard Skills

• Data Analysis
• Portfolio Analytics
• Risk Analytics
• KPI Development
• Delinquency Management
• Loss Mitigation
• Foreclosure Processes
• Large Dataset Management
• Predictive Modeling
• Business Analytics

Soft Skills

• Communication Skills
• Collaboration
• Problem-Solving

Industry Keywords

• Non-QM Mortgage Products
• Consumer Mortgage Servicing Regulations
• Asset Management
• Servicing Operations
• Business-Purpose Lending

Tools & Technologies

• Power BI
• Tableau
• Microsoft Excel