Vice President, Product Management

Jobf0; United States; Remote; USD 200,000 - 320,000; Full time

Benefits offered by this job

Executive level rewards package

Unlimited vacation

Volunteer time off

Matching 401K

Job summary

Experian Health is seeking a Vice President of Product Management, Patient Financial Experience (PFE) to own a large product portfolio including patient scheduling, estimates, payments, financial clearance, statements and charity care.

You will set strategy, P&L accountability, and a multi-year investment thesis, leading PMs and partnering with Sales, Finance and Client Success to drive growth and innovation.

Qualifications

• 12+ years in product management with at least 5 in senior leadership roles
• Deep domain expertise in healthcare revenue cycle or related health IT
• Experience integrating AI capabilities into healthcare products at scale
• Experience leading products serving enterprise buyers and end consumers
• Proven ability to drive revenue growth and cost savings
• Familiarity with HIPAA, CFPB, No Surprises Act, and billing regulations
• Experience scaling a PM organization through growth
• Executive communication with C-suite and health system leadership

Responsibilities

• Define and own a differentiated multi-year product strategy for Experian Health's PFE portfolio
• Translate market dynamics into a prioritized investment roadmap and pipeline
• Set OKRs and roadmap, drive investment across growth, optimization, and opportunities
• Contribute to portfolio P&L and partner with Sales and Operations
• Lead discovery, launch excellence, and post-GA optimization across revenue cycle tools and AI capabilities
• Build and retain a high-performing PM organization and align backlogs with priorities
• Represent the portfolio to strategic customers and at industry conferences
• Maintain fluency in healthcare billing and consumer financial regulations

Skills

Product leadership

Strategic planning

P&L management

Healthcare domain

AI capabilities

Executive communication

Job description

Experian Health provides industry-leading solutions for revenue cycle management, identity management, patient engagement and care management.

The Vice President of Product Management, Patient Financial Experience “PFE” owns a large portfolio of products in Experian Health. This portfolio includes patient scheduling, patient estimates, patient payments, financial clearance, statements, charity care support, collections optimization, and a few other related capabilities. This leader will set the multi-year strategy, investment thesis, and P&L accountability for a domain at the intersection of healthcare revenue cycle, consumer finance, and AI-driven automation. Reporting to the Chief Product Officer, you will manage a team of product managers and serve as the internal and external face of the PFE product portfolio.

Key Responsibilities

Strategy & Investment Thesis

• Define and own a differentiated multi-year product strategy that positions Experian Health as a category leader.
• Translate market dynamics, competitive intelligence, and customer insight into a prioritized and focused investment roadmap and innovation pipeline.
• Set the OKRs and roadmap for the portfolio, allocating investment across growth, optimization, and new opportunities.
• Contribute to portfolio P&L performance – including revenue growth, margin, and retention – by partnering with Sales and Operations and supporting accountability for measurable outcomes.
• Partner with Finance, Sales, and Client Success to define pricing and packaging, model commercial performance, size new opportunities, and build the business cases that drive investment decisions.

Product Leadership

• Set the standard for discovery rigor, launch excellence, and post-GA optimization across a mix of mature revenue cycle tools and emerging AI-powered capabilities.
• Guide the portfolio through the full product lifecycle — from identifying high-impact bets to sunsetting products that no longer serve the market.

People & Organization

• Build, develop, and retain a high-performing PM organization that delivers on their OKRs and roadmaps.
• Ensure team maintains accountability and can align the organization behind prioritized backlogs covering all development work
• Ensure team can translate priorities into actionable work for the engineers and help coordinate dependencies and roadblocks.
• Ensure team measures and communicates outcomes and are effectively reprioritizing and realigning teams to drive aligned OKRs.

Market & Regulatory Fluency

• Become the internal and external face of the PFE portfolio, able to represent Experian Health with our most strategic customers and present at industry conferences.
• Maintain deep fluency in healthcare billing, consumer financial protection (CFPB, No Surprises Act, price transparency mandates), and charity care regulations.
• Anticipate regulatory and competitive shifts and translate them into portfolio positioning and product requirements before they become reactive obligations.

Location

• This is a US based, Remote position with estimated 30-40% travel. #LI-Remote

Qualifications

• 12+ years in product management, with at least 5 in senior leadership roles managing managers and owning multi-product portfolios.
• Deep domain expertise in healthcare revenue cycle, patient access, patient financial services, or adjacent health IT.
• Experience integrating AI capabilities into healthcare products at scale, including ML, LLM and agentic solutions.
• Experience leading products that serve both enterprise buyers (health systems) and end consumers (patients) simultaneously.
• Proven ability to make P&L impact by driving significant revenue growth and cost savings.
• Familiarity with HIPAA, No Surprises Act, CFPB, and applicable billing and consumer finance regulations.
• Familiarity with Experian Health’s competitive landscape.
• Experience scaling a PM organization through significant growth — adding new product lines, geographies, or customer segments.
• Executive communication skills – able to influence C-suite stakeholders internally and present credibly to health system leadership externally.

Additional Information

Our uniqueness is that we celebrate yours. Experian’s people first, inclusive and purpose driven culture is multi award-winning; World’s Best Workplaces 2025 (Fortune Global Top 25), Great Place To Work in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why.

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity.

Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Benefits/Perks:

• Comprehensive executive level total rewards package
• Flexible time off including unlimited vacation, volunteer time off, and 12 paid holidays
• Core benefits including medical, dental, vision, and matching 401K
• Explore all our exciting benefits here: https://yourexperianbenefits.com/cand-index.html

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.