Vice President, Operations

Avenue5 Residential, LLC; Addison (TX); Sur place; USD 180 000 - 240 000; Plein temps

Résumé du poste

Avenue5 is seeking a Vice President of Property Management to lead a portfolio of multifamily properties across the United States. This executive role focuses on strategic direction, client satisfaction, and revenue growth through strong leadership and operational oversight.

The ideal candidate has 10+ years in multi-family property management, VP-level experience, and CPM certification preferred. Extensive experience with Yardi Voyager is required.

Qualifications

• 10+ years in multi-family property management
• 10+ years of direct management experience
• 10+ years of experience in managing, expanding and developing relationships with clients at a senior level
• 2+ years of experience in a Vice President role
• Third party, multifamily experience required
• CPM certification is preferred
• Five or more years of experience in Yardi Voyager or other equivalent system is required

Responsabilités

• Understand the client and company’s business objectives to ensure maximization and satisfaction of client accounts
• Recruit, mentoring and performance management across the associate life cycle
• Serve as the strategic business partner responsible for revenue growth for complex clients and partners
• Achieve growth and operational KPI’s for portfolio clients
• Oversee the property’s annual budget, P&L statements, general ledger, and reporting for owners and leadership
• Lead client relationships including communications, planning, education, and issue resolution
• Provide subject matter expertise to ensure optimal product utilization
• Understand market landscape including pricing trends and client requirements
• Maintain expert knowledge of Avenue5 products and services
• Collaborate on RFP and RFI responses with sales and client services
• Perform other duties as assigned

Connaissances

Leadership

Financial acumen

MS Office

Communication

Client relations

Formation

High school diploma

Bachelor's degree

CPM certification

Outils

Yardi Voyager

Description du poste

Avenue5 is in search of Vice President, Property Management to join our dynamic team of Fivers!

About Us

We are a vibrant third-party multifamily property management firm with locations across the United States. We are proud of our vibrant, inclusive, make-it-happen culture, where we:

• Listen to our associates, recognize them, and give them room to grow
• Invest in our associates to help them become the best version of themselves
• Approach every important decision with our associates in mind
• Celebrate our associates’ successes and encourage them to raise the bar even higher

About the Vice President, Property Management Role

The vice president, property management creates the strategic direction for existing complex portfolio clients and partners to maximize client satisfaction. This role is responsible for growing assigned properties within the portfolio by leveraging the Avenue5 tools and technology to maximize performance results. The vice president operations will execute long- and short-term plans and directives by implementing judgement, vision, management and leadership.

Primary Responsibilities and Objectives

• Understand the client and company’s business objectives to ensure maximization and satisfaction of client accounts
• Responsible for full associate life cycle including recruiting, mentoring and performance management
• Serve as the strategic business partner responsible for revenue growth for complex clients and partners
• Responsible for achieving growth and operational KPI’s for portfolio clients
• Responsible for the properties annual budget, P&L statements, general ledger and creating necessary reports for the property owners and Avenue5 leadership
• Lead all aspects of the client relationship including communications, planning, education, and problem resolution
• Provide subject matter expertise to clients to ensure product utilization is optimal
• Understand the market landscape including pricing trends, competitor strengths and weaknesses, and client requirements
• Maintain an expert level knowledge and understanding of all Avenue5 products and services
• Assess revenue and profit potential for all properties and portfolio clients
• Lead special projects to support client development
• Collaborate on all RFP and RFI responses as related to assigned portfolio in conjunction with sales and client services
• Perform other duties as assigned

Education and Experience

• High school diploma is required. Bachelor’s degree is preferred.
• Ten or more years of experience in multi-family property management is required
• Ten or more years of direct management experience is required
• Ten or more years of experience in managing, expanding and developing relationships with clients at a senior level is required
• Two or more years of experience in a Vice President role
• Third party, multifamily experience required
• CPM certification is preferred
• Participation in industry groups is preferred
• Five or more years of experience in Yardi Voyager or other equivalent system is required

Skills and Requirements

• Strong understanding of property management industry trends, issues, and emerging technology
• Track record of accomplishments and high-impact results
• Ability to work independently and prioritize effectively in a fast-paced environment
• Intermediate to advanced level knowledge with MS Office Suite including Outlook, Word, PowerPoint and Excel (including Excel functions)
• Ability to meet deadlines
• Ability to read and understand financial statements
• Ability to create a climate in which associates want to do their best by leading and communicating a shared vision with associates and providing coaching and development
• Ability to work independently and prioritize effectively in a fast-paced environment
• Excellent written and verbal communication skills
• Required to complete and successfully pass the Avenue5 Fair Housing and Preventing Discrimination and Harassment training and other courses if assigned

Diversity

Diversity creates a healthier atmosphere: Avenue5 is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.