Vice President, Operational Risk Management

Socket.dev; Pittsburgh (Allegheny County); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

401(k) plan

Medical/Dental/Vision insurance

Paid time off

Volunteer time off

Life insurance

Job summary

BNY is seeking a Vice President for Operational Risk Management (GRC Platform) to join the Risk & Compliance team in Pittsburgh, PA or Lake Mary, FL. The role focuses on administering the risk management platform and coordinating with stakeholders to deliver platform enhancements.

You will manage change requests, support training and rollout activities, and ensure quality through testing and production releases.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Experience supporting business platforms, operational processes, or risk-related systems in a financial services environment.
• Strong organizational and coordination skills, with ability to manage multiple priorities across support and change activities.
• Experience translating business needs into clear requirements and working effectively with technology teams.
• Strong written and verbal communication skills, including ability to support training, stakeholder updates, and end-user communications.
• Experience with testing coordination, defect management, and release support.
• Experience in Operational Risk, Control Management, or related risk disciplines.
• Familiarity with platform administration, user support models, and business process workflows.
• Experience supporting platform modernization or transformation initiatives.
• Exposure to reporting, data analysis, or SQL-based investigation/support.
• Experience working with cross-functional stakeholders in large, complex organizations.

Responsibilities

• Support day-to-day administration and operational management of the Risk Management Platform.
• Coordinate user support, access questions, issue triage, and process clarification.
• Partner with stakeholders to gather, refine, and support platform enhancements.
• Help manage change requests and ensure alignment with business needs and strategy.
• Support rollout of platform updates through communications, training, and demos.
• Assist with transition planning and continuity of support across platform changes.
• Coordinate testing activities for enhancements, defects, and production releases.
• Document business requirements, processes, impacts, and operational considerations for new functionality.
• Provide support for reporting, data review, and analysis tied to platform operations and risk management.
• Identify opportunities to improve user experience and streamline workflows.
• Build relationships across product, engineering, operations, and risk stakeholders.

Skills

Organizational skills

Coordination

Requirements translation

Communication skills

Testing coordination

Operational risk experience

Platform administration

Stakeholder collaboration

Education

Bachelor’s degree

Job description

We’re seeking a future team member for the role of Vice President, Operational Risk Management (GRC Platform) to join our Risk & Compliance team. This role is located in Pittsburgh, PA or Lake Mary, FL.

In this role, you’ll make an impact in the following ways:

• Support day-to-day administration and operational management of the Risk Management Platform.
• Serve as a key point of coordination for user support, access-related questions, issue triage, and process clarification.
• Partner with business, policy, and technology stakeholders to gather, refine, and support delivery of platform enhancements.
• Help manage and prioritize change requests, ensuring alignment with business needs, dependencies, and strategic direction.
• Support rollout of platform updates through communications, training, demos, and user engagement.
• Assist with transition planning and continuity of support across platform changes, modernization efforts, and evolving operating models.
• Coordinate testing activities for enhancements, defect fixes, and production releases to help ensure quality outcomes.
• Document business requirements, process flows, impacts, and operational considerations for new functionality.
• Provide support for reporting, data review, and analysis tied to platform operations and risk management activities.
• Help identify opportunities to improve user experience, streamline workflows, and reduce manual effort.
• Build effective working relationships across product, engineering, operations, and risk stakeholders to support successful delivery.
• Contribute to a culture of ownership, responsiveness, and continuous improvement.

To be successful in this role, we’re seeking the following:

• Bachelor’s degree or equivalent combination of education and experience.
  Experience supporting business platforms, operational processes, or risk-related systems in a financial services environment.
• Strong organizational and coordination skills, with ability to manage multiple priorities across support and change activities.
• Experience translating business needs into clear requirements and working effectively with technology teams.
• Strong written and verbal communication skills, including ability to support training, stakeholder updates, and end-user communications.
• Experience with testing coordination, defect management, and release support.
  Ability to work across teams and functions in a fast-paced, evolving environment.
• Strong problem-solving skills and attention to detail.
• Experience in Operational Risk, Control Management, or related risk disciplines.
• Familiarity with platform administration, user support models, and business process workflows.
• Experience supporting platform modernization or transformation initiatives.
• Exposure to reporting, data analysis, or SQL-based investigation/support.
• Experience working with cross-functional stakeholders in large, complex organizations.

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

At BNY, our culture speaks for itself, check out the latest BNY news at BNY Newsroom & BNY LinkedIn

Here’s a few of our recent awards:

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.

Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee’s eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, the employee will be in an “at will” position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.