Vice President of Support Services

Alaska Native Tribal Health Consortium (ANTHC); Anchorage (AK); On-site; USD 130,000 - 190,000; Full time

Benefits offered by this job

Medical Insurance (FEHB) for Tribal Em

Retirement contributions 403(b)

Paid Time Off

Eleven Paid Holidays

Job summary

The Alaska Native Tribal Health Consortium (ANTHC) is seeking a Vice President of Support Services to provide executive leadership for a broad portfolio across the campus and system, enabling safe, reliable, high-quality patient care. You will oversee operations, budgeting, and performance, while collaborating with clinical, administrative, and infrastructure functions to advance organizational priorities.

This senior role requires extensive healthcare management experience and a proven ability

Qualifications

• Master’s Degree in Healthcare Administration or related field.
• Ten years of progressive healthcare management experience.
• Experience with Alaska Tribal Health System is preferred.

Responsibilities

• Provide executive leadership for Support Services across the campus and system.
• Oversee budgets, contracts, performance measures, and operating results.
• Develop standards, priorities, and leadership capability to promote a culture of safety and continuous improvement.
• Collaborate with clinical, administrative, and infrastructure teams to align resources and readiness.
• Represent Support Services on committees and major initiatives and drive operational performance.

Skills

Patient care knowledge

Hospital environment knowledge

Regulatory knowledge

Staff management

Task prioritization

PC software proficiency

Education

Master's Degree in Healthcare Administration

Job description

The Alaska Native Tribal Health Consortium is a non‑profit Tribal health organization designed to meet the unique health needs of Alaska Native and American Indian people living in Alaska. In partnership with the more than 171,000 Alaska Native and American Indian people that we serve and the Tribal health organizations of the Alaska Tribal Health System, ANTHC provides world‑class health services, which include comprehensive medical services at the Alaska Native Medical Center, wellness programs, disease research and prevention, rural provider training and rural water and sanitation systems construction.

ANTHC is the largest, most comprehensive Tribal health organization in the United States, and Alaska’s second‑largest health employer with more than 3,100 employees offering an array of health services to people around the nation’s largest state.

Our vision: Alaska Native people are the healthiest people in the world.

ANTHC offers a competitive and comprehensive Benefits Package for all Benefit Eligible Employees, which includes:

• Medical Insurance provided through the Federal Employee Health Benefits Program as a Tribal Employee, with over 20 plans and tiers.
• Cost-Share Dental and Vision Insurances
• Discounted Pet Insurance
• Retirement Contributions with Pre-Tax or Roth options into a 403(b).
• 401(a) ANTHC Retirement Plan: After one year of employment, ANTHC will begin making matching contributions of up to 5% of your eligible pay, based on your own contributions. In addition, you may be eligible for an annual discretionary contribution of up to 3% from the employer.
• Paid Time Off starts immediately, earning up to 6 hours per pay period, with paid time off accruals increasing based on years of service.
• Eleven Paid Holidays
• Paid Parental Leave or miscarriage/stillbirth eligibility after six months of employment
• Basic Short/Long Term Disability premiums, Accidental Death and Dismemberment (AD&D) Insurance, and Basic Life Insurance are covered 100% by ANTHC, with additional options for Short-Term Disability Buy-Up Coverage and Voluntary Life for yourself and your family members.
• Flexible Spending Accounts for Healthcare and Dependent Care.
• Ancillary Cash Benefits for accident, hospital indemnity, and critical illness.
• On-Site Child Care Facility with expert-designed classrooms for early child development and preschool.
• Employee Assurance Program with support for grief, financial counseling, mental/emotional health, and discounted legal advice.
• Tuition Discounts for you and your eligible dependents at Alaska Pacific University.
• On-Site Training Courses and Professional Development Opportunities.
• License and certification reimbursements and occupational insurance for medical staff.
• Emergency Travel Assistance
• Education Assistance or Education leave eligibility
• Discount program for travel, gym memberships, amusement parks, and more.

Visit us online at www.anthc.org or contact Recruitment directly at [e-mail].

Alaska Native Tribal Health Consortium has a hiring preference for qualified Alaska Native and American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.

Summary

Directs the functions and staff of Support Services Programs.

Responsibilities

The Vice President of Support Services provides executive leadership for a broad portfolio of operational and support services across the campus and system that enable safe, reliable, high quality patient care. The position provides strategic and operational leadership for assigned services and works across organizational functions to strengthen coordination, readiness, service delivery, and operational performance. Provides strategic and operational oversight, establishing priorities and aligning people, resources, and work with organizational needs. Engages across clinical, operational, administrative, infrastructure, and support functions to identify needs, resolve barriers, coordinate dependencies, and support effective campus and system operations. Oversees the operational and financial performance of assigned areas. Develops and monitors budgets, contracts, performance measures, and operating results and advances improvements that strengthen quality, efficiency, coordination, and stewardship of organizational resources. Leads, develops, and supports assigned leaders and teams. Establishes expectations and priorities, develops leadership capability, promotes accountability, and supports a culture of safety, collaboration, continuous improvement, and professional growth. Provides leadership for the campus environment and supporting infrastructure, including facility and property operations, space utilization and planning, operational readiness, and coordination of shared resources. Partners across the organization to inform prioritization, evaluate operational impacts and dependencies, and support effective planning and implementation. This includes collaboration with Capital Construction through prioritization, operational requirements, sequencing, and readiness. Establishes standards and performance expectations for assigned services and supports regulatory preparedness and compliance, with a focus on maintaining a safe, reliable, and effective patient care environment across the campus and system. Builds strong working relationships across ANMC and the broader system and with regional organizations, agencies, vendors, and other partners. Represents Support Services on committees, task forces, and collaborative initiatives and provides operational leadership and perspective in campus and system planning. Promotes continuous improvement, adaptability, and high reliability across operations. Uses data and operational insights to strengthen safety, service delivery, the patient care environment, and organizational performance The Vice President of Support Services is accountable for relationships, results, outcomes, and performance across assigned areas and works collaboratively across the campus and system to advance organizational priorities. May represent the ANMC Chief Operating Officer in their absence and as delegated. Performs other duties as assigned.

Other Information

KNOWLEDGE and SKILLS

Knowledge of patient care activities, the hospital environment and how the services and functions interact.

Knowledge of applicable statutes, rules, regulations, ordinances, codes, administrative orders and other operational guidelines and directives.

Skill in establishing and maintaining effective working relations with co-workers.

Skill in effectively managing staff, and delegating tasks and authority.

Skill in assessing and prioritizing multiple tasks, projects and demands.

Skill in operating a personal computer utilizing a variety of software applications.

Minimum Education Qualification

A Master’s Degree in Healthcare Administration or related field. Progressively responsible professional work-related experience, education, or training may be substituted on a year-for-year basis for college education.

Minimum Experience Qualification

Supervisory – Ten (10) years of progressive healthcare management experience. An equivalent combination of relevant education and/or training may be substituted for experience.

Minimum Certification Qualification

N/A

Preferred Education Qualification

N/A

Preferred Experience Qualification

Experience in the Alaska Tribal Health System.

Preferred Certification Qualification

Preferred 20 years of progressive experience

N/A

Additional Requirements

• May be required to work outside the traditional work schedule.
• May be called out to work off-shift in emergency situations.
• According to the needs of the organization, some incumbents in this job class may be required to obtain specific technical certifications and programming language skills.