Vice President of Success - Clinical - Full-Time

North Shore Healthcare; Milwaukee (WI); On-site; USD 100,000 - 150,000; Full time

Job summary

North Shore Healthcare is seeking a Vice President of Success (Clinical) to lead clinical operations across skilled nursing and post-acute care centers. This role involves strategic oversight, mentoring field leaders, and driving quality initiatives to ensure high standards of care and compliance. Ideal candidates will be Registered Nurses with significant experience in clinical management and a commitment to excellence in healthcare delivery.

Benefits

Health insurance

Dental and vision insurance

401(K) Program

Paid Time Off

Company paid life insurance

Voluntary life and disability insurance

6 paid holidays plus one floating holiday

Qualifications

• Minimum 5 years of clinical management experience in long-term care.
• Extensive knowledge in regulatory requirements and nursing practice.
• Ability to travel to multi-state facilities.

Responsibilities

• Provide clinical leadership and oversight for assigned centers.
• Conduct regular center visits to assess staff performance.
• Analyze clinical and operational data to identify trends.

Skills

Leadership

Interpersonal Skills

Data-informed Mindset

Education

Registered Nurse (RN)

Tools

Microsoft Products

Job description

Vice President of Success - Clinical - Full-Time

North Shore Health is seeking a seasoned and forward-thinking clinical leader to serve as our Vice President of Success (Clinical). As a key member of our clinical support leadership team, this role provides strategic oversight and guidance to Directors of Nursing (DONs), Executive Directors (EDs), and interdisciplinary teams—ensuring the consistent delivery of high-quality care, strong clinical outcomes, and ongoing regulatory compliance across our skilled nursing and post-acute care centers.

The VP of Success (Clinical) plays a critical role in driving quality initiatives, mentoring field leaders, and enhancing care delivery systems. The role requires, excellent interpersonal skills, and a data-informed mindset that aligns with North Shore Health’s mission, values, and commitment to clinical excellence.

This position is ideal for a Registered Nurse (RN) with deep experience in skilled nursing facility (SNF) operations, clinical performance improvement, and survey readiness.

Summary/Objective:

North Shore Health is seeking a seasoned and forward-thinking clinical leader to serve as our Vice President of Success (Clinical). As a key member of our clinical support leadership team, this role provides strategic oversight and guidance to Directors of Nursing (DONs), Executive Directors (EDs), and interdisciplinary teams—ensuring the consistent delivery of high-quality care, strong clinical outcomes, and ongoing regulatory compliance across our skilled nursing and post-acute care centers.

The VP of Success (Clinical) plays a critical role in driving quality initiatives, mentoring field leaders, and enhancing care delivery systems. The role requires, excellent interpersonal skills, and a data-informed mindset that aligns with North Shore Health’s mission, values, and commitment to clinical excellence.

This position is ideal for a Registered Nurse (RN) with deep experience in skilled nursing facility (SNF) operations, clinical performance improvement, and survey readiness.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide clinical leadership and oversight for assigned centers to ensure the highest levels of resident care, quality measures, and regulatory compliance.
• Maintain visibility into key operational metrics such as labor usage, staffing levels, open positions, agency utilization, and overtime to support clinical and operational success.
• Conduct regular center visits to observe clinical operations, assess staff performance, identify areas for improvement, and engage with residents, families, and staff.
• Serve as first-line clinical support for center-level leadership, including Executive Directors and Directors of Nursing, offering coaching and problem-solving assistance on complex issues.
• Set, monitor, and enforce performance and outcome standards for clinical functions including documentation, staffing levels, policies, procedures, and systems of care.
• Monitor and audit clinical systems and compliance with internal standards and external regulations, initiating corrective action plans where necessary.
• Collaborate with Operations and Support Center team members in joint decision-making, including budget planning, strategic initiatives, and resource allocation.
• Working in conjunction with appropriate Support Center personnel and Operations team members, support centers in developing and maintaining effective staffing strategies, including recruitment, retention, and use of labor management tools to control costs while maintaining quality care,
• Analyze clinical and operational data to identify trends, risks, and opportunities for improvement, and lead corresponding action plans.
• Oversee development and implementation of new clinical systems or improvements to current systems that enhance care delivery and efficiency.
• Lead or participate in functional work groups aimed at process improvement, education, and sharing of best practices across the organization.
• Manage escalated concerns or complaints from residents, families, or staff when not resolved at the center level.
• Maintain active knowledge of regulations and trends; ensure assigned centers adapt policies and practices accordingly.
• Serve as an interim clinical leader at center(s) as needed during vacancies or transitional periods.
• Monitor and assist with orientation and onboarding process for new center leaders, particularly Directors of Nursing and Assistant Directors of Nurses.
• Assist in identification and dissemination of best practices, ensuring alignment with North Shore Health’s clinical vision and strategy.
• Foster strong, collaborative relationships with other divisions—including North Shore Home Health, and Hospice services—to ensure integrated, system-wide alignment and the delivery of cohesive, high-quality care across the continuum.
• Ensure that clinical and operational activities align with North Shore Health’s Compliance Program, HIPAA regulations, and resident rights.
• Attend and actively participate in relevant meetings, trainings, and committees as assigned.

Safety:

• Know and follow North Shore Health rules
• Follow North Shore Health dress and hygiene policies
• Demonstrate proper use of equipment
• Report equipment needs or repairs
• Follow North Shore Health smoking policies
• Use required protective equipment (as needed during center visits)
• Follow infection control standards, policies and procedures

Resident Rights:

• Know Resident Rights
• Help the residents/patients exercise and/or protect their rights
• Maintain confidentiality of resident/patient and employee information

HIPAA:

• Follow and adhere to North Shore Health’s policies and procedures implementing HIPAA requirements for the privacy and security of protected health information
• Use and/or disclose only minimum amount of Protected Health Information necessary to complete assigned tasks
• Report all suspected violations of company’s HIPAA policies or procedures to North Shore Health Compliance Department.

Work Environment/Physical Requirements

The responsibilities of this position may involve significant travel and physical activities including standing, occasional lifting (up to 50 pounds unassisted), bending, stooping, pushing, pulling and twisting. All employees when visiting centers may be required to provide lifting and transfer assistance to residents. Lifting and/or transferring some residents will require use of a lifting device and /or assistance of other staff.

Required Education and Experience

• Registered Nurse (RN) in state of assignment
• Minimum 5 years of clinical management experience in long term care
• Extensive knowledge in regulatory requirements, nursing practice and risk mitigation
• Ability to travel (including overnight stays)
• Computer proficiency with Microsoft products
• Demonstrated leadership competency
• Ability to travel to multi-state facilities
• Polished communication and presentation skills

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits:

We offer a comprehensive benefit packages which includes:

• Health insurance for full-time employees starting the first of the month following 30 days of employment
• Dental and vision insurance for full and part-time staff
• 401(K) Program for full and part-time staff
• 6 paid holidays plus one floating holiday for full-time staff
• Company paid life insurance for full-time staff
• Voluntary life and disability insurance for full-time staff
• Paid Time Off

Our mission is to establish a culture that reinforces the values necessary to be the premier health services provider and employer in each of the communities we serve. We understand that choosing where you want to go in your career is a big decision. We would like the opportunity to show you that North Shore Healthcare is the Right Choice for you.

About the company

Welcome to North Shore Healthcare The Right Choice Our mission is to establish a culture that reinforces the values necessary to be the premier health services provider and employer in each of the communities we serve. Find the right skilled nursing ce...

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