Overview
MSB Financial & its Go-to Market BPO partner Digitide are seeking a strong, well-connected & experienced sales hunter to expand Digitide's footprint in North America.
This position will primarily represent & promote Digitide Inc for all Sales opportunities.
About the Company's:
Headquartered in New Jersey, Digitide Inc, is a publicly traded multinational BPO with offices in 20 locations. With over 50K employees, Digitide is one of the largest BPO employers in South East Asia.
For more information: https://www.digitide.com/
MSB Financial is a boutique Boston-Area based collections agency with over 20+ years experience in First/Third party collections.
For more information: https://www.msbfinancial.com/
About the job
VP Sales & Growth
(First/third party collections/BPO/BPM/CX Blended Outsourcing Solutions)
Location: Remote - US Based
Package: Base $150k - $200k + Bonus (Significant %)
Sales Sector Focus: Banking, Loans, Finance, Insurance, Healthcare, Utilities
Digitide is a Global Business Process Outsourcing organization, with a comprehensive history of providing innovative near-shore and offshore first/third party ARM solutions, BPO/BPM, Tech, CX, AI, Analytics blended solutions. With significant continued growth, they are looking to build on their existing business verticals and seek a VP/SVP level Sales professional, specifically with expertise in some/all of the following ARM sectors, among others:
- Banking and Financial Services
- Healthcare
- Utilities
- Payday/Secondary Loans
- Insurance
Responsibilities
- New business development across defined market verticals
- Develop and cultivate business pipeline.
- First-party BPO / BPM, CX, Analytics and Technology consultative solution selling throughout.
- Review of existing market and vertical sales plans to ensure they are fit for purpose
- These plans will ensure stakeholder alignment, clarity on the approach to delivery of revenue growth targets across existing and new target industry verticals.
- Accountable for the strategic choice of direct sales targets and any new channel partners and for their team’s development of new prospects and new channel partner relationships.
- This role will be accountable for the successful delivery of new client revenue targets.
- Accelerating revenue growth significantly beyond prevailing market rate
- New Client & Market Focus
- Design, prioritize and execute on Direct and Channel business strategies.
- Develop complimentary strategies with Marketing etc.
- Design an effective deployment model that maximizes opportunity in target verticals.
- Develop and maintain a high level of sales and technical competencies via an initial sales training program and ongoing recertification.
- Influence product/service development, pricing and business strategy.
- Build a Stakeholder network in key segments/channels across key markets and the wider business.
- Provide regular reporting on key metrics to the wider Senior Management Team and the Board.
- Design and improve commercial and marketing collateral for use in client engagement.
- Define and execute annual sales plans to overachieve on regional commitment.
Qualifications, Skills & Experience
- It’s essential you have experience and a proven track record in a senior Sales/Business Development role in Collections industry with a focus on First-party collections, ITO, BPO, BPS, Customer Management etc.
- Can demonstrate new business BPO wins, preferably multi-year outsourcing solutions.
- Experience of selling outsourcing solutions into the sectors highlighted.
- Originating and winning BPO/BPM business.
- A proven and highly successful executive with a senior level network who has won deals independently.
- Extensive experience in selling complex solution based outsourcing deals.
- Experience of accurate reporting & leadership skills at executive level.
- Proven success prospecting, building a pipeline, moving opportunities through the sales cycle.
- Executive level negotiations and contracting skills.