Vice President of Operations #0405CG

Keller Executive Search; New York (NY); On-site; USD 175,000 - 210,000; Full time

Benefits offered by this job

Base salary

Annual bonus

Health insurance

401(k)

Paid vacation

Travel discounts

Equal opportunity employer

Job summary

Keller Executive Search partners with an established hospitality organization to recruit a Vice President of Operations who will oversee performance across its portfolio.

The role directs operational strategy, sets standards for service, profitability, and guest satisfaction, and collaborates with executive leadership on planning and growth. The position offers a lucrative salary and benefits, including annual bonus and comprehensive health and retirement plans.

Qualifications

• Bachelor's degree in business, hospitality management, or related field.
• Proven leadership across hospitality or multi-site operations.
• Track record of managing financial performance and budgets.
• Strong communication and analytical skills.

Responsibilities

• Direct operational strategy across multiple hospitality properties or business units.
• Establish performance standards for service quality, efficiency, profitability, and guest satisfaction.
• Partner with executive leadership on annual planning, budgeting, and growth initiatives.
• Monitor results and implement corrective actions when needed.
• Lead, develop, and support regional and site-level management teams.
• Strengthen processes, systems, and controls across the organization.

Skills

Leadership

Financial acumen

Budgeting

Strategic planning

Communication

Team development

Analytical thinking

Education

Bachelor's degree in business or hospitality management

Job description

Our executive search firm is partnering with an established hospitality organization seeking a Vice President of Operations to strengthen performance across its portfolio. This executive will oversee operational standards, service delivery, financial performance, and continuous improvement while supporting sustainable organizational growth.

Key Responsibilities

• Direct operational strategy across multiple hospitality properties or business units.
• Establish performance standards covering service quality, efficiency, profitability, and guest satisfaction.
• Partner with executive leadership on annual planning, budgeting, and growth initiatives.
• Monitor operational results and introduce corrective actions where performance falls below expectations.
• Lead, develop, and support regional and site-level management teams.
• Strengthen processes, systems, and controls across the organization.

Requirements

Bachelor's degree in business, hospitality management, or a related field.

Significant leadership experience within hospitality or a comparable service environment.

Demonstrated success managing multi-site operations and financial performance.

Strong understanding of budgeting, workforce planning, and service standards.

Effective communication, analytical, and team-development capabilities.

Benefits

Base salary: $175,000-$210,000 annually

Annual performance-based bonus

Medical, dental, and vision insurance

401(k) with employer contribution

Paid vacation and personal leave

Hospitality and travel discounts

Equal Employment Opportunity and Non-Discrimination Policy

Equal Employment Opportunity Statement:Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skincolor, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.

Commitment to Diversity:Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.

Reasonable Accommodations:Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process todetermineeffective, reasonableaccommodations.

Compensation Information:For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview processin accordance withapplicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based onroleand location.

Compliance with Laws:Both Keller Executive Search and our clientscomply withfederal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Workplace Harassment:Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skincolor, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

E-Verify Participation:Keller Executive Search and/or our clients mayparticipatein E-Verify. Information about E-Verify participation will be provided during the application process where applicable.

Privacy and Pay Equity

• California Residents: For more information about the categories of personalinformationwe collect for recruiting and employment purposes, please review our Privacy Policy at www.kellerexecutivesearch.com.
• Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available.
• Both Keller Executive Search and our clients are committed topayequity andconductperiodic pay equity analysesin accordance withapplicable laws.

State-Specific Information

• Rhode Island: We do not request or require salary history from applicants.
• Connecticut: We provide wage range information upon request or before discussing compensation.
• New Jersey: We do not inquire about salary history unless voluntarilydisclosed.

Veteran Status

Both Keller Executive Search and our clients provide equal employment opportunities to veterans andcomply withapplicable state lawsregardingveteran preference in employment. If you are a veteran, please inform us during the application process.

Use of Artificial Intelligence in Recruitment

Keller Executive Search and our clients may use artificial intelligence (AI) tools toassistin the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency whilemaintainingour commitment to equal employmentopportunityand non-discrimination principles.

Genetic Information

In accordance withfederal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except aspermittedby law.

Local Laws

Both Keller Executive Search and our clientscomply withall applicable local laws and ordinancesregardingemployment practices in the areas where weoperate.

Note

This jobpostingmay be for a position with Keller Executive Search or one of our clients. The specific employer will beidentifiedduring the application and interview process. Employment laws and requirements may vary depending on the employer and location.