Vice President of Operations
Fort Wayne or Indianapolis, Indiana
Our client, Benchmark Human Services, is seeking a Vice President of Operations to lead its industrial operations: a group of businesses spanning print and mail, light manufacturing, highway safety products and federal contract services. These businesses compete on quality, on-time delivery and customer service, and they share one mission: creating meaningful employment for individuals with disabilities. This is an ideal role for an operations leader who wants their work to make a difference.
The opportunity
Reporting to the CEO, you'll set the direction for multiple business lines across several states, lead a team of directors and managers, and grow new business that supports the mission.
What you'll lead
- Full-service print and mail
- Light manufacturing, packaging and assembly
- Manufacturing and distribution of highway safety products
- Mailroom operations at federal installations across the country
- Prevocational training programs that build workplace readiness
Where you'll make your mark
- Run the numbers: Own P&L performance, budgets and cost control across all business lines, using Power BI, HRIS and trend reporting.
- Grow the business: Lead business development and write formal proposals for public and private contracts and negotiate the contracts that follow.
- Keep it compliant: Make sure every operation meets federal, state and agency standards, and build strong working relationships with state regulators and auditors.
- Build the team: Hire, develop and lead the directors and managers who run each operation.
- Partner across Benchmark: Work closely with compliance, legal, HR and finance.
What you bring
Required
- 10+ years of management experience
- 10+ years of experience in an industrial operations setting
- Strong financial analysis skills and a record of managing P&Ls and budgets
- Experience negotiating contracts
- An active federal security clearance, or eligibility to obtain one
- A leader who can rally a team around a mission
- Valid driver's license and willingness to travel to sites
Preferred
- Master's degree in a related field
- 5+ years of experience in human services
- Knowledge of SourceAmerica and the AbilityOne Program
- Knowledge of the Davis-Bacon Act
- Based in, or within commuting distance of Fort Wayne or Indianapolis, Indiana
Why this role
- The work matters. Every contract you win and every line you improve creates jobs for people who are often shut out of the workforce.
- Senior leadership. You’ll report directly to the CEO as part of the senior leadership team.
- Real variety. Manufacturing, print and mail, highway safety products and federal contracts, all in one role.
What's In It for You
- Meaningful work
- Competitive Salary
- Bonus Potential
- Health Insurance
- Dental Insurance
- PTO and Sick Time
- 401k and Profit Sharing
- Tuition Reimbursement
- Discount Program for Products and Services including Auto and Home Insurance
- Company Paid Life Insurance
- Multiple Voluntary Insurance Products
Benchmark Human Services is an Aff...