Vice President of Information Technology

Roskam Foods; Kentwood (MI); On-site; USD 180,000 - 250,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Tuition reimbursement

Life insurance

Disability insurance

401(k) plan with company match

Job summary

Roskam Foods, a Grand Rapids-area food manufacturer, seeks an IT leader to drive ERP strategy and a technology roadmap across multiple plants. You will oversee D365 Finance & Supply Chain, infrastructure, cybersecurity, and data architecture to enable strong operations and compliance.

You will partner with operations, finance, and quality teams to standardize processes, manage budgets, and deliver tangible value through technology investments and digital initiatives.

Qualifications

• Senior IT leadership in a multi-site manufacturing setting.
• Successful ERP implementations from planning to stabilization.
• Experience with Microsoft D365 Finance & Supply Chain in manufacturing.
• Ability to lead enterprise apps, infrastructure, cybersecurity, data architecture.
• Presence in Grand Rapids, Michigan with on-site availability.

Responsibilities

• Develop and execute a pragmatic technology roadmap aligned with Roskam Foods’ growth, manufacturing, customer, and operational priorities.
• Lead IT functions including enterprise applications, infrastructure, cybersecurity, service delivery, technical data architecture, integration, and vendor management.
• Oversee D365 ERP programs for US/Canada rollouts and data readiness, training, and change management.
• Partner with operations and finance to improve processes through technology and governance.
• Identify AI opportunities within the Microsoft ecosystem and drive measurable value.
• Establish governance, budgets, and vendor relationships; report to CEO and executive team.

Skills

Senior IT leadership

ERP implementations leadership

D365 Finance

Enterprise systems

On-site presence

Education

Bachelor’s degree in IT/CS/Engineering/Business

Tools

Microsoft D365

Job description

Position Description And Purpose

Founded in 1923 and headquartered in Grand Rapids, Michigan, Roskam Foods is a leading contract manufacturer that partners with world-renowned food brands, retailers, and food service providers to produce a myriad of frozen, refrigerated and shelf-stable products. We’re a scaled, diversified operation with over 2 million square feet of manufacturing and 50 production lines across 8 facilities in the U.S. and Canada. We believe in the power of purpose-driven leadership to generate value for all. And we’re on a mission to optimize the potential of our people and brands. We are passionate about multiplying possibilities for our employees and our partners. Roskam Foods produces and packages food products with the goal of consistently meeting and exceeding customer expectations for quality, safety, and wholesomeness.

Key Essential Functions/Duties

Enterprise Technology Strategy and Leadership

• Develop and execute a pragmatic technology roadmap aligned with Roskam Foods’ growth, manufacturing, customer, and operational priorities.
• Lead all IT functions, including enterprise applications, infrastructure, cybersecurity, service delivery, technical data architecture, integration, and vendor management.
• Translate business needs into clear priorities, investment decisions, accountable owners, and measurable outcomes.
• Support acquisition due diligence and integration planning, as applicable, by assessing technology platforms, cybersecurity, data, infrastructure, contracts, costs, risks, and required investments, and by helping execute practical post-close integration plans.
• Operate as a hands-on executive who can move from strategy and governance into issue resolution, project detail, and implementation when needed.

ERP Program Leadership

• Assume executive accountability for the Microsoft D365 Finance & Supply Chain program, including scope, governance, resources, schedule, risks, budget, quality, and adoption.
• Complete and stabilize the Canadian ERP implementation, resolve open issues, and convert lessons learned into a stronger template for the U.S. rollout.
• Kick off and lead the U.S. ERP implementation with disciplined process design, master data readiness, testing, training, cutover, and change management.
• Plan and execute the incorporation of a recent Canadian acquisition onto the common D365 platform and standardized business processes.
• Maintain a strong preference for standard functionality, limiting customization to compelling regulatory, customer, or business-critical requirements.

Manufacturing Systems and Business Partnership

• Partner closely with operations, finance, supply chain, commercial, quality, and plant leadership to improve business processes through technology.
• Ensure systems support the realities of complex, multi-site manufacturing, including planning, scheduling, inventory, traceability, quality, warehouse, maintenance, and production reporting.
• Build credibility on the plant floor by understanding operational constraints, responding quickly, and balancing enterprise standards with practical execution.
• Identify automation and digital opportunities that improve safety, quality, service, labor productivity, cost, and decision-making.
• Partner with the business owners of Redzone, Workday, OneStream, and other functionally managed platforms to clarify responsibilities and provide appropriate IT support for architecture, integration, cybersecurity, technical data, vendor management, business continuity, and future technology decisions.

Infrastructure, Cybersecurity, and Service Delivery

• Provide reliable, secure, and scalable infrastructure, networks, cloud services, end-user support, disaster recovery, and business continuity across all locations.
• Establish a risk-based cybersecurity program with clear controls, monitoring, incident response, testing, awareness, and executive reporting.
• Improve service management, issue escalation, root-cause resolution, asset lifecycle planning, and user satisfaction.
• Protect production continuity and ensure critical manufacturing and business systems have appropriate resilience and recovery capabilities.

Data, Integration, and Digital Enablement

• Own the technical data architecture, integration platforms, data models, system configuration, security, access controls, and reporting technology across the enterprise.
• Partner closely with Finance leadership and the Director of Master Data. Finance leadership owns the master data governance function, including the Director of Master Data and support team; the Director establishes standards, stewardship practices, and data quality accountabilities.
• Provide the systems, workflows, controls, monitoring, and technical expertise needed to enable effective master data governance and improve data readiness before each ERP phase.
• Identify and selectively pursue practical AI opportunities after the necessary ERP, data, security, and process foundations are in place, prioritizing capabilities embedded in D365, Copilot, and Roskam Foods’ existing Microsoft investments that can produce measurable operational or financial value.
• Advance the practical use of the Microsoft technology ecosystem—including D365, Microsoft 365, Teams, Power BI, Copilot, automation, and analytics—where there is a clear business case, appropriate governance, and an accountable adoption plan.

Governance, Vendors, and Investment Management

• Establish clear governance and accountability across IT-owned and business-owned technology platforms, including decision rights, project prioritization, architecture and integration standards, cybersecurity, responsible AI principles, technology and vendor risk, business continuity, and investment discipline, in coordination with the appropriate business and functional leaders.
• Own and maintain key IT internal controls, including system access, segregation of duties, system change management, cybersecurity, vendor risk, backup and recovery, and technology asset management; ensure controls are documented, tested, monitored, and remediated in partnership with Finance and other control owners.
• Own the complete IT operating and capital budget, including annual planning, forecasting, cost control, technology investments, ERP program spending, and benefits realization.
• Develop transparent business cases, evaluate total cost of ownership, prioritize investments rigorously, and identify practical, scalable solutions that maximize existing technology and produce measurable value within available resources.
• Lead strategic vendor relationships, contracts, licensing, implementation partners, and service-level accountability.
• Provide concise, fact-based reporting to the CEO and executive team, surfacing risks early with alternatives and recommendations.

Organization and Talent Leadership

• Assess and develop the IT organization, clarify roles and accountabilities, and ensure the team has the capabilities required for the ERP journey and ongoing operations.
• Build a culture of ownership, urgency, customer service, continuous improvement, and practical problem solving.
• Establish and regularly report meaningful departmental metrics covering service levels, system availability, cybersecurity, project delivery, internal-control performance, budget performance, user satisfaction, and team capability.
• Develop internal leaders while using external expertise selectively where it accelerates outcomes or fills specialized needs.
• Create repeatable processes and succession depth so critical knowledge is not concentrated in a single person or vendor.

Operating Expectations and CEO Partnership

• Bring forward technology strategy, ERP stage-gate decisions, material investments, and significant risk matters with clear recommendations.
• Own execution after decisions are made and maintain transparent accountability for milestones, costs, risks, and benefits.
• Escalate early when business decisions, resources, scope, or adoption threaten critical outcomes.
• Communicate in business terms and avoid unnecessary technical complexity in executive discussions.

Operating principle

Think strategically, engage directly in the details, create clarity, and deliver measurable results without allowing material surprises.

Leadership Scope

• ERP program, Microsoft technology ecosystem, enterprise applications, and partnership with business-owned platforms
• Infrastructure, cloud, networks, and end-user services
• Cybersecurity, business continuity, and disaster recovery
• Technical data architecture, integration, analytics platforms, artificial intelligence, and digital enablement; master data governance and the master data team remain under Finance leadership
• IT governance, vendors, operating and capital budgets, and project portfolio management

Education/Experience/Skills/Qualifications

• Required: Senior IT leadership experience in a complex, multi-site manufacturing environment.
• Required: Successful leadership of major ERP implementations from planning through stabilization and adoption.
• Required: Meaningful experience with Microsoft D365 Finance & Supply Chain in a manufacturing context.
• Required: Demonstrated ability to lead enterprise applications, infrastructure, cybersecurity, service delivery, technical data architecture, integration, and vendor relationships.
• Required: Grand Rapids, Michigan presence, with regular on-site availability and travel to operating locations as needed.
• Required: A bachelor’s degree in information technology, computer science, engineering, business, or a related field.
• Food manufacturing experience, including familiarity with traceability, quality, inventory, production, and supply chain requirements.
• Experience evaluating and selectively adopting practical AI capabilities, particularly within D365 and the Microsoft ecosystem.
• Demonstrated ownership of a significant IT operating and capital budget, including planning, forecasting, prioritization, cost control, vendor negotiation, and the ability to deliver results in a resource-constrained environment.
• Proven ability to operate strategically while personally engaging in project details, problem solving, and execution.
• Experience leading changes across plants and functions, with strong discipline in business processes, technical data readiness, testing, training, and adoption.
• Executive presence and concise communication skills, with the judgment to surface risks early and recommend practical actions.

• medical benefits
• dental benefits
• vision benefits
• tuition reimbursement
• life insurance
• disability insurance
• 401 (k) plan with company match

AAP/EEO Statement: Roskam Foods is a recognized veteran-friendly and equal opportunity employer.

We are excited to introduce you to all that Roskam has to offer—from the many valuable benefits to programs that support your lifestyle needs and opportunities for professional development. Roskam is an equal opportunity employer.