Vice President of Client Services

Elios Talent; Philadelphia (Philadelphia County); Remote; USD 320,000 - 335,000; Full time

Job summary

Elios Talent is seeking a Vice President of Client Services for a remote role focused on leading client engagement across complex enterprise programs. The ideal candidate will have extensive experience in account leadership within IT consulting and demonstrate a proven track record in scaling client relationships and leading delivery teams. This leadership position requires expertise in cloud-native technologies and excellent communication skills, making it essential for fostering key client partnerships and driving project execution with high standards.

Qualifications

• 10+ years of experience in account leadership and enterprise delivery.
• Strong delivery management experience in cloud-native, application modernization, and DevSecOps.
• Proven track record of growing strategic client relationships.

Responsibilities

• Lead client engagement and delivery execution for enterprise programs.
• Cultivate relationships with enterprise clients to drive satisfaction and retention.
• Guide delivery teams to achieve success metrics and remove blockers.

Skills

Account Leadership

Client Services

Cloud-native

DevSecOps

Project Management

Education

PMP, SAFe, or AWS certifications

Job description

This range is provided by Elios Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$320,000.00/yr - $335,000.00/yr

Direct message the job poster from Elios Talent

Tenured Recruiting/Sales Leader, Relationship Builder, and Servant Leader in Talent Solutions....Romans 10:9

Vice President of Client Services – Remote (East Coast Preferred)

Location: Remote – East Coast hours preferred

The Opportunity

We’re looking for a Vice President of Client Services to lead client engagement and delivery execution across complex, modernization-focused enterprise programs. This is a strategic leadership role responsible for scaling client relationships, overseeing project health, and ensuring excellence in the delivery of high-impact cloud, DevSecOps, and platform engineering initiatives.

You’ll work across delivery teams, technical leaders, and customer executives to ensure outcomes are aligned to business value, timelines are met, and relationships thrive.

What You’ll Do

Client Engagement & Strategic Account Management

• Cultivate deep relationships with enterprise clients to drive satisfaction, retention, and account expansion
• Own executive communication and serve as a trusted advisor to align delivery to strategic priorities
• Partner with Business Development on upsells, renewals, and long-term client planning

Delivery Oversight & Execution Assurance

• Provide hands-on governance across engagements—from cloud migrations to DevSecOps transformations
• Guide delivery teams to achieve success metrics, remove blockers, and mitigate risk
• Align programs with cloud-native best practices (with a focus on AWS)
• Own oversight of multi-workstream programs and ensure visibility across leadership and clients
• Drive consistent delivery standards, OKRs, and reporting across accounts
• Maintain accountability for budget, resourcing, and delivery outcomes

Leadership & Team Building

• Lead and mentor a high-caliber team of account managers, program leaders, and client partners
• Champion a culture of agility, collaboration, and customer-centricity
• Foster operational maturity as the company scales delivery across a growing portfolio

What You Bring

• 10+ years of experience in account leadership, client services, and enterprise delivery, ideally within a consulting, cloud-native, or modernization-focused firm
• Strong delivery management experience in cloud-native (especially AWS), application modernization, DevSecOps, or platform engineering programs
• Proven track record of growing strategic client relationships and leading multi-million-dollar accounts
• Deep knowledge of enterprise IT environments, agile delivery frameworks, and cloud architectures
• Excellent executive communication, leadership presence, and stakeholder management skills
• Experience leading distributed teams across multiple engagements and time zones
• PMP, SAFe, or AWS certifications are a plus

This is a fully remote role. Candidates must be based in the U.S. and able to work Eastern Time (ET) business hours.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Product Management, Project Management, and Consulting

• Industries

  IT Services and IT Consulting, Software Development, and IT System Custom Software Development

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