Vice President, Learning & Development

incode; United States; Remote; USD 180,000 - 320,000; Full time

Job summary

Incode, a Unicorn-status identity technology company, is seeking a Vice President of Learning & Development to accelerate our global people capability. You will partner with the CEO and leadership to design a unified learning strategy and an AI-literate culture across the US, Mexico, Serbia and beyond.

You will own onboarding, leadership development, performance cycles, career frameworks and company-wide AI fluency, building programs from scratch and turning learning into a competitive advantage

Job description

POWER A WORLD OF TRUST

Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.

Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.

We're in the process of rapidly scaling our diverse global team and we're looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!

About Incode

Incode is a Series B unicorn ($2 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner Magic Quadrant for Identity Verification, we\'re scaling fast.

The Impact You\'ll Make

This is not a conventional L&D leadership role. As Vice President of Learning & Development you will sit at the intersection of strategy, culture and execution, partnering directly with our CEO and leadership team to build the human capabilities that keep Incode at the front of the identity and fraud-intelligence industry.

You will own all learning and performance development across the company: onboarding, manager and leadership development, career frameworks and the performance cycle, and company-wide AI fluency. Today these programs are run piecemeal by People Partners and regional partners and tracked in our LMS. You will bring them under one strategy, build what is missing from the ground up, and make Incode a place where people visibly grow. You will be both the architect and a hands-on builder: designing programs, facilitating rooms, challenging the status quo, and using AI to turn this function into a genuine advantage for Incode.

What You\'ll Own & Drive

• L&D Strategy & Vision - Design and lead a global learning strategy aligned with Incode's growth ambitions, business priorities and high-performance culture, and iterate on it with data and executive input.
• Executive & Leadership Partnership - Work directly with the CEO, executive team and senior leaders to identify capability gaps, co-create development strategies and make sure every program delivers measurable organizational impact. This is a seat-at-the-table role.
• Performance & Career Development - Own the design and execution of Incode's performance cycle (goal setting, reviews, calibration and manager enablement) with People Partners and Total Rewards so that performance drives pay and promotion. Build career-progression frameworks that reinforce a merit-based culture.
• Onboarding - Create a culturally immersive onboarding journey that makes every new Incoder feel the energy, ambition and values of Incode from day one and accelerates time-to-impact, with role-specific paths for go-to-market, engineering and customer teams.
• Leadership & Manager Development - Take over and scale our manager-training program and build leadership development from first-time managers to senior leaders. Launch mentoring and coaching at scale.
• AI Adoption Champion - Be Incode's leading voice on AI literacy and adoption. Design and deliver company-wide programs that give every Incoder the skills, mindset and methods to make AI a core part of how they work, and measure adoption.
• Content & Tailored Learning - Create high-quality, engaging learning for diverse audiences and partner with leaders and People Partners on team-specific needs, including equity and compensation education with Total Rewards and required training with Legal and People Operations.
• Culture & Internal Communication - Weave Incode\'s values and identity into every program, and partner on internal communications and engagement so that every learning experience feels unmistakably Incode.
• Global Execution - Deliver with consistency, quality and local relevance across the US, Mexico, Serbia and the rest of EMEA, working with Centers of Excellence, People Partners and regional partners, in local languages where it matters.
• Systems & Measurement - Own the LMS and learning data. Define and report the metrics that matter: adoption, time-to-productivity, manager effectiveness, internal mobility and performance distribution.

The Qualities That Set You Apart

A builder's mindset - You want to build from the ground up again, and you are comfortable with ambiguity and a lean budget.

Executive presence - You earn credibility and trust with performance-driven executives, including the CEO.

Architect and facilitator - You can run the room and build the material, from executive offsites to leadership programs and